Intel 82576 (Pro/1000VT) crashing system

[Ben.]

Hi,

I am running a Fujitsu S930 Futro Thin Client with a Intel Pro/1000VT (Dell P/N 0H092P) attached to the PCIe x4 Port.
It's quadport card which is identified as a Intel 82576 card.

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igb0@pci0:3:0:0: class=0x020000 rev=0x01 hdr=0x00 vendor=0x8086 device=0x10e8 subvendor=0x8086 subdevice=0xa02c
    vendor     = 'Intel Corporation'
    device     = '82576 Gigabit Network Connection'
    class      = network
    subclass   = ethernet
    bar   [10] = type Memory, range 32, base 0xfe420000, size 131072, enabled
    bar   [14] = type Memory, range 32, base 0xfe000000, size 4194304, enabled
    bar   [18] = type I/O Port, range 32, base 0xd020, size 32, enabled
    bar   [1c] = type Memory, range 32, base 0xfe444000, size 16384, enabled
    cap 01[40] = powerspec 3  supports D0 D3  current D0
    cap 05[50] = MSI supports 1 message, 64 bit, vector masks
    cap 11[70] = MSI-X supports 10 messages, enabled
                 Table in map 0x1c[0x0], PBA in map 0x1c[0x2000]
    cap 10[a0] = PCI-Express 2 endpoint max data 512(512) FLR NS
                 max read 512
                 link x4(x4) speed 2.5(2.5) ASPM L0s/L1(L0s/L1)
    ecap 0001[100] = AER 1 0 fatal 0 non-fatal 4 corrected
    ecap 0003[140] = Serial 1 001b21ffff555cc8
    ecap 000e[150] = ARI 1
    ecap 0010[160] = SR-IOV 1 IOV disabled, Memory Space disabled, ARI disabled
                     0 VFs configured out of 8 supported
                     First VF RID Offset 0x0180, VF RID Stride 0x0002
                     VF Device ID 0x10ca
                     Page Sizes: 4096 (enabled), 8192, 65536, 262144, 1048576, 4194304

The 4 ports are configured as a LAGG interface.

Once I put some load on one of the ports, the system reboots. In the logs there is nothing. I could not even catch something that would be shown on the screen.

Has anybody faced a similar issue and has a hint what I could do?

In the tunables I set

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hw.pci.enable_aspm = 0
but it didnt change anything.

Thanks for hints what could solve my problem.

[Patrick M. Hausen]

OPNsense 21.7 or 22.1?

[Ben.]

22.1, but I never used 21.x on this machine. I just bought it.

[heyheyheyhey]

Have you tried updating the nic firmware?

[Ben.]

No, I didnt. I tried to find out how it works and where to get the firmware, but I didnt succeed.

I assume the card has a hardware/AMD compatibility issue as it also causes reboots under Linux.
I read in another blog that AMD embedded CPUs und those Intel NICs can have issues working together. At least that guy also faced reboot issues.

The BIOS of the S930 is current though.

[kevo!]

i use the same setup with the exact same issues... did you find a way to fix it?

[Ben.]

Sadly no. I just found several people reporting about the same issue.

I replaced the NIC with a Broadcom card which is working fine.

[kevo!]

sh!t...that wasnt the answer i hoped to hear ;) those Broadcom nics are quiete hard to get... i made a test installation with pfsense... same behavior...

thanks for the qick reply

[kevo!]

hey ben.,

which broadcom card did you use? i bought a BCM5719 now the s930 wont boot....

any idea?

kevo

[Ben.]

Exactly your model from Dell.

Dell Broadcom 5719

So far no issues but no heavy testing yet. But boots and didnt reboot/hang after iperf tests.