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Topic: Sensei 7-Day Free Trial Subscription (Read 2796 times)
hushcoden
Hero Member
Posts: 525
Karma: 23
Sensei 7-Day Free Trial Subscription
«
on:
October 21, 2020, 12:09:11 pm »
Why do I have to provide my credit card details for a free trial and then I have to cancel the subscription if I don't want to continue? You mention a "seamless subscription experience" but it's nonsense... in my humble opinion, this is not he right way to acquire potential customers...
That's annoying, to be honest and I'll pass.
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Last Edit: October 21, 2020, 03:51:08 pm by hushcoden
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mb
Hero Member
Posts: 941
Karma: 99
Re: Sensei 7-Day Free Trial Subscription
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Reply #1 on:
October 22, 2020, 03:05:45 am »
Hi @hushcoden,
Thanks for bringing your concern to our attention. Please feel free to reach out to the team through our Cloud Portal to request a trial subscription. They'll be happy to help.
Actually, credit card requirement was put in place during the pilot phase; where we have witnessed a possibility of misuse (a few people creating multiple trial licenses with multiple accounts).
Having said that, in countries like Germany we understand that credit cards are not so common and are exploring ways to better provide this opportunity.
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