sensei not reporting TLS traffic

[richard888]

Hi, I've just installed Sensei based on the documentation instructions.

I'm able to see HTTP traffic inside the reports. However, HTTPS traffic is not shown in the reports.

How do I get HTTPS traffic to be seen?

[mb]

Hi Richard,

Thanks for your interest in Sensei. What do you see in Sensei -> Reports -> TLS ?

[richard888]

the TLS report is empty.

I've also attached a screenshot.

Do I need to turn on any settings to see TLS reporting?

thank you for your help.

[mb]

Hi Richard,

Do you also run Web Proxy? If so can you disable it for a while and see if anything changes?

[richard888]

Hi mb,

Yes I'm running Web Proxy and would like to use Sensi reporting to visualize my forward proxy traffic.

I disable the proxy at Services: Web Proxy: Administration > Enable Proxy (Uncheck)

This turns off my forward proxy (verified the proxy port is closed). The TLS reporting is still not showing anything. Tried filtering back in time but theres still no results.

Any ideas?

[mb]

Hi @richard888,

This is quite weird.

Send a problem report (Report Bug on the upper right hand side of the sreen) and team will follow up from there.