Getting an APC UPS connected via USB

[paulv]

I have OPNsense  25.1.7 running on some Qotom hardware.
Connected an APC SMVV750 via supplied USB cable.


Added the Apcupsd plugin.
Configured - as per snip.
Can't seem to get anything other than "COMMLOST" for a status


Went to terminal.
Weirdly - when I run a usbvonfig list,  <APC by S.E. SMV750CAI> at usbus0 only shows up sometimes.

root@OPNsense:~ # usbconfig list
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen1.1: <Intel EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen1.2: <Integrated Hub Intel Corp.> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
root@OPNsense:~ # usbconfig list
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen1.1: <Intel EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen1.2: <Integrated Hub Intel Corp.> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
root@OPNsense:~ # usbconfig list
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen1.1: <Intel EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen1.2: <Integrated Hub Intel Corp.> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen0.2: <APC by S.E. SMV750CAI> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
root@OPNsense:~ # usbconfig list
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen1.1: <Intel EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen1.2: <Integrated Hub Intel Corp.> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen0.2: <APC by S.E. SMV750CAI> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
root@OPNsense:~ # usbconfig list
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen1.1: <Intel EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
ugen1.2: <Integrated Hub Intel Corp.> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
root@OPNsense:~ #



Suggestions?  other things I can try, check etc?

[paulv]

Any suggestions for what to check, test etc next are appreciated.