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Can't reach firewall - what can I do?
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Topic: Can't reach firewall - what can I do? (Read 1674 times)
Asperamanca
Newbie
Posts: 31
Karma: 0
Can't reach firewall - what can I do?
«
on:
October 12, 2024, 01:33:07 pm »
I have used a Opnsense-based firewall (ready-to-use box from Deciso) for 3 years now, and regularly updated the OpnSense version.
Today, I simply cannot reach the firewall anymore (which I also use as DHCP server), my PCs don't get valid IP addresses. Even if I manually force them into the correct subnet, I cannot reach the firewall.
I checked the troubleshooting section, but all articles there seem to assume you can reach the web UI.
What can I do?
Edit: It's a DEC 600 and I already tried a hard reboot.
«
Last Edit: October 12, 2024, 01:47:38 pm by Asperamanca
»
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dseven
Sr. Member
Posts: 309
Karma: 33
Re: Can't reach firewall - what can I do?
«
Reply #1 on:
October 12, 2024, 01:52:53 pm »
Sounds like a hardware failure. Can you connect the USB/serial console and see if that reveals anything?
https://docs.opnsense.org/hardware/serial_connectivity.html#serial
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Asperamanca
Newbie
Posts: 31
Karma: 0
Re: Can't reach firewall - what can I do?
«
Reply #2 on:
October 12, 2024, 03:00:16 pm »
I see a COM port appearing in the device manager when I connect Windows PC to the DEC via USB cable, but when I try zo open a session using PuTTy on that com port ( using elevated rights) nothing happens.
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Asperamanca
Newbie
Posts: 31
Karma: 0
Re: Can't reach firewall - what can I do?
«
Reply #3 on:
October 12, 2024, 03:17:01 pm »
Argh, network cable slipped out. Fatal User Error....
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Can't reach firewall - what can I do?