New DEC850

[starfox101]

Got my new DEC850, lasted about 30 minutes. Login web console first time no problem. Thought I could Migrate my config. Some were it went wrong. Can't access web console, don't understand how to use console port to usb. I am running ubuntu 22.04. Hobby user, over my head

[lilsense]

plug in the USB to console. you can buy one of those blue cables from Amazon.

look for the USB in your /dev

then use screen /dev/usbfileyoufoundinthedevfolder 19600

[starfox101]

thanks for the reply. I have the supplied usb cable, but it's black not blue. I get no response when plugged in.

[Patrick M. Hausen]

What do you mean by response? You need to use a serial terminal program like cu or minicom on your Ubuntu system.

[starfox101]

sorry, I was expecting a response from the computer. When something is connected to usb port.
Using lsusb I believe I have located it. Bus 004 Device 005: ID 04e2:1411 Exar Corp. XR21B1411
I am trying minicom just can't put it togather

[Patrick M. Hausen]

There should be a /dev/tty* or /dev/cu* device that somehow hints at the USB connection by name. I don't know how exactly Linux manages serial devices, sorry.

When you found it, start "minicom -s" as root, type Ctrl-A O, pick the serial options and set the device path, 115200 for speed, hardware handshake, and 8N1.

[starfox101]

I think I may have found it. but can't enter anything: no keyboard, nothing

Welcome to minicom 2.7.1

OPTIONS: I18n                                                               
Compiled on Dec 23 2019, 02:06:26.                                           
Port /dev/ttyUSB0, 06:57:30                                                 
                                                                             
Press CTRL-A Z for help on special keys

if I unplug the usb cable:  Cannot open /dev/ttyUSB0!

[Patrick M. Hausen]

Try disabling hardware handshake.

[starfox101]

no such option:

A -    Serial Device      : /dev/ttyUSB0  port
B - Lockfile Location     : /var/lock
C -   Callin Program      :   
D -  Callout Program :
E -    Bps/Par/Bits       : 115200 8N1
F - Hardware Flow Control : Yes       
G - Software Flow Control : No

Thank you for the help

[Patrick M. Hausen]

hardware flow control --> No

[starfox101]

Should have said tried that. Seems I'm getting close

[Patrick M. Hausen]

Try to reboot the unit while in minicom. Also didn't it come with a pamphlet with the serial port settings? Maybe 115200 is not correct, I don't know. Also with a new Deciso product - did you contact their support? This is not OPNsense support but strictly a community forum with volunteers trying to help.

[starfox101]

Got it just before reading last post. Works better using screen. Does require a reset. No option to restore config. May just do fresh install..

Thanks so much for your help