No Web Access and Stuck after Reboot

[philmo]

Hey guys, maybe you can help me out:

It was the second time that my scope7 with opnsense 23.1 stopped working properly.
At first, there was no more access to the web ui, but i could ping it.
I tried a first reboot, but the opnsense stuck in the booting mode. I connected my pc via the console port and putty, nothing showed in the terminal. I tried many more reboots, but the only solution was to completely unplug it, wait 10 minutes and then restart it again. Now the i saw the booting in putty and everything works fine.

What could be the problem? I tried to read and identify something in the logs, but even in debug mode there were no error messages that would match this problem.

It happend every two weeks.

[bartjsmit]

This sounds like a hardware issue. Try a memory test and making sure the unit stays cool. https://www.memtest86.com/

I would also back up the config, format the disk and re-install. Modern filesystems don't take kindly to repeated hard stops.

Bart...

[philmo]

Hi Bart,

thanks for your reply. Since I didn't know memtest86, do I boot the stick and plug it right away in the scope or somewhere in the network?



Thanks for your help.

[bartjsmit]

Without getting all fancy with PXE boot or suchlike, creating a USB stick and booting from it is the easiest way. You normally press a special key (i.e. Delete, Function key, etc) just after power on to get the boot menu

Note that a few boot disks already have a memory test option, notably Ubuntu.

Bart...