Possible hardware issue any suggestions?

Started by joeyboon, August 07, 2022, 07:38:15 PM

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August 07, 2022, 07:38:15 PM Last Edit: August 07, 2022, 07:41:35 PM by joeyboon
Hi,

I'm currently experiencing (I think) some hardware issues. My machine freezes and is fine after a reboot. Since everything is frozen the only error messages I get are whats on screen when the machine dies (there is nothing in the logs.)

At first I thought it was the SSD, but SMART statistics look fine.



Since I thought it could be the sata cable I replaced the sata cable and used a different connection on the motherboard. But the problem only seems to be getting worse. At first the machine only froze once a week, now I'm down to daily issues. These are the error messages from two different occasions:






The specs of my software and machine
Software version:
OPNsense 22.4.3_1-amd64
FreeBSD 13.0-STABLE
OpenSSL 1.1.1q 5 Jul 2022

Hardware:
Motherboard: Asrock Rack X470D4U
Processor: AMD Ryzen 5 3500X
RAM: Kingston KSM26ED8/16ME
SSD: Intel DC S3520 2,5" 480GB

All suggestions are welcome since I find the issue really hard to troubleshoot.


Looking at the error message "vm_fault pager read error"
It is likely either an issue reading the hard disk or a kernel fault, i would start by eliminating any disk and config issue

Make sure you have a backup of your config

Did you install this with zfs_enable=YES ?
if so then test it with zfs_enable="NO" by editing /etc/rc.conf and reboot

Hope this helps


Thanks for the suggestion. I installed with UFS. After talking to some friends I reinstalled with ZFS and replaced the UPS. Lets see if it was a power issue. If that does not work I'll check the power supply.

Switching to ZFS did not help and the power supply seems fine when I monitor voltage levels. I ended up swapping the SSD, which up until now has worked! :) Hopefully that was the issue.