OPNsense 21.10.2-amd64 lost packet randomly

[Georges]

Hello,

This is my DECISO Appliance

Versions    OPNsense 21.10.2-amd64
FreeBSD 12.1-RELEASE-p21-HBSD
OpenSSL 1.1.1l 24 Aug 2021
Updates    Click to check for updates.
CPU type    AMD GX-420MC SOC (4 cores)
I got 8Go RAM.

Since the 21.10.2 i got some strange issue.
Some packet drop. This is random.
I test using my old ISP box and no drop.
When testing speedtest i found something strange. During download no problem. But since i go to upload mode, sometimes i got the test block for secs, a pic of Opnsense CPU and then the test continue sometime increase sometime reduce do 0 Mega and error.
Exemple using the speedtest cli on the Appliance :

   Speedtest by Ookla

     Server: ISP
        ISP: ISP
    Latency:     1.70 ms   (0.32 ms jitter)
   Download: FAILED
[error] Cannot open socket: Timeout occurred in connect.

And other test is

   Speedtest by Ookla

     Server: ISP
        ISP: ISP
    Latency:     1.70 ms   (0.07 ms jitter)
   Download:   935.26 Mbps (data used: 422.5 MB)
     Upload:   601.08 Mbps (data used: 271.5 MB)
Packet Loss:     0.0%

I test from the speedtest on my Computer, same behavior.

Is anyone got this lost packet and drop issue?

I didn't activate IDS and Zenarmor for the test.

Thank you for your time :)

[franco]

Can we structure this report a little more:

> Some packet drop. This is random.

Do you measure by ping, or is this just under high load? Do you see transmit errors for that interface in the overview / dashboard widget? Which NIC are you using for it? What was your version before 21.10.2 that would work flawlessly?

One common cause of this problem is as trivial as a bad network cable that you use when connecting the additional box but don't use when you remove it. Stranger things have happened.


Cheers,
Franco

[Georges]

Hi Franco,

Thank you to answer me.

For the basic test i'm doing just a ping 8.8.8.8  for around 100 request.
Not during speedtest, no load.

This is my interface connect to the internet
igb1@pci0:3:0:0:        class=0x020000 card=0x00008086 chip=0x157b8086 rev=0x03 hdr=0x00
    vendor     = 'Intel Corporation'
    device     = 'I210 Gigabit Network Connection'
    class      = network
    subclass   = ethernet

My deciso is in RJ45 cat6a into brocade CAT6A into RJ45 into https://www.fs.com/fr/products/101477.html into the ISP ONT and fiber.
I think i upgrade 2 or 3 versions. Maybe i can found this in the logs?
I can't test directly now, maybe the problem is the brocade. I will test tonight or this weekend. (I have rebuild all my Server Rack, sounds like a match with the start of the drop)
I will answer once i test it. Thank you for the tips.

Just test it now and no drop for 200 requests.