[SOLVED] GUI Connection reset

[john9527]

Release 18.1.6 and 18.1.7

When trying to Apply firewall updates , the gui times out and fails with the following message

Secure Connection Failed

The connection to the server was reset while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

That's using Firefox on Win7, but also receive a similar message from Chrome on Linux.,
If I reload the dashboard, then check the firewall rules, the update had actually been applied correctly.

Any ideas how to resolve?

EDIT: Solved....see last post.

[guest15389]

Maybe clear the cache on the browsers?

[john9527]

Have solved this one.   With some more testing, I was able to isolate the problem to having my OpenVPN client active.  It would seem to be some sort of timing problem in resetting the interfaces while reloading the firewall rules.

The problem was eliminated by setting 'Disable State Killing on Gateway Failure' under Firewall>Settings>Advanced