os-sensei is missing a required shared library: libpython3.9.so.1.0

[sammycda]

I just installed Zenarmor on the Business version of OPNsense and ran an audit. Among the results I saw this error message: "os-sensei is missing a required shared library: libpython3.9.so.1.0". Any ideas how to fix?

It also shows this error message:
Error 2 occurred.
etc/sysctl.conf:
   size (299, 398)
   sha256digest (0x45f469e7a9b4eef887bab7b55397305043fe101e1d6ce6f7e23d758e72f56dc6, 0x2cd9b73974f48f02a1ef533bc90d7ca94085875f27569dff11f6a1557929ab75)

The complete text of the audit follows:

***GOT REQUEST TO AUDIT HEALTH***
Currently running OPNsense 24.4.1_3 at Thu Aug  8 12:46:34 PDT 2024
>>> Root file system: zroot/ROOT/default
>>> Check installed kernel version
Version 24.1.10 is correct.
>>> Check for missing or altered kernel files
No problems detected.
>>> Check installed base version
Version 24.1.10 is correct.
>>> Check for missing or altered base files
Error 2 occurred.
etc/sysctl.conf:
   size (299, 398)
   sha256digest (0x45f469e7a9b4eef887bab7b55397305043fe101e1d6ce6f7e23d758e72f56dc6, 0x2cd9b73974f48f02a1ef533bc90d7ca94085875f27569dff11f6a1557929ab75)
>>> Check installed repositories
SunnyValley
OPNsense
>>> Check installed plugins
os-OPNBEcore 1.4_1
os-dec-hw 1.0
os-etpro-telemetry 1.6_4
os-google-cloud-sdk 1.0_1
os-intrusion-detection-content-et-open 1.0.2_2
os-sensei 1.17.6
os-sensei-agent 1.17.5
os-sensei-updater 1.17
os-sunnyvalley 1.4_3
os-theme-cicada 1.35
os-upnp 1.5_6
>>> Check locked packages
No locks found.
>>> Check for missing package dependencies
Checking all packages: .......... done
os-sensei is missing a required shared library: libpython3.9.so.1.0
>>> Check for missing or altered package files
Checking all packages: .......... done
>>> Check for core packages consistency
Core package "opnsense-business" has 69 dependencies to check.
Checking packages: ...................................................................... done
***DONE***

[franco]

Old os-sensei package? We don't use Python 3.9 anymore. Just try reinstalling it.


Cheers,
Franco

[sammycda]

Thanks Franco.

I upgraded to the community version and the etc/sysctl.conf error went away. Then I downgraded to the business edition again and it's still showing the missing python library but I'm going to ignore it.

I think it's time to live happily ever after again.

Sam

[ureyni]

Hi sammycda,

Case one: "os-sensei is missing a required shared library: libpython3.9.so.1.0"
Zenarmor has three repos for opnsense 23.7, 24.1, and 24.7. Your opnsense is using the 24.1 repo link. Zenarmor package is compatible with python 3.9 and 3.11. As far as I understand, python 3.9 is not available in Business opnsense 24.1. We will work on this case over the weekend.

Case two: "sysctl hash"
If you are using MongoDB for the report database in Zenarmor, it sets some kernel parameters for the performance of MongoDB. We will look into this case.

Best.

[Sam of Ham]

Hey all, having the same issue. This has happened twice now - I initially put ZA into passive mode and it resolved the problem, and have completely reinstalled it and set it back up from scratch. For a while it was fine, but now it's degrading again.

It doesn't happen right away; internet performance starts to slow down, to the point where everything works like an ancient connection. I can see by watching the dashboard that OPNsense hangs for some time (<1 - 1-4 seconds) which affects it and all other internet-using systems.

I'm waiting for ZA to degrade to the point where the device is nearly useless again but it's clearly exhibiting the same behaviour, and I can see the same error I saw last time:

Code Select Expand

os-sensei is missing a required shared library: libpython3.9.so.1.0

Code Select Expand

***GOT REQUEST TO AUDIT HEALTH***
Currently running OPNsense 24.1.10_8 at Sun Aug 18 01:40:30 ACST 2024
>>> Root file system: /dev/gpt/rootfs
>>> Check installed kernel version
Version 24.1.8 is correct.
>>> Check for missing or altered kernel files
No problems detected.
>>> Check installed base version
Version 24.1.8 is correct.
>>> Check for missing or altered base files
Error 2 occurred.
etc/sysctl.conf:
size (299, 764)
sha256digest (0x4-----REMOVED-----
>>> Check installed repositories
OPNsense
SunnyValley
>>> Check installed plugins
os-freeradius 1.9.23
os-postfix 1.23_3
os-realtek-re 1.0
os-sensei 1.17.6
os-sensei-updater 1.17
os-smart 2.2_4
os-sunnyvalley 1.4_3
os-theme-rebellion 1.8.10
>>> Check locked packages
No locks found.
>>> Check for missing package dependencies
Checking all packages: .......... done
os-sensei is missing a required shared library: libpython3.9.so.1.0
>>> Check for missing or altered package files
Checking all packages: ....
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/MarkupSafe-2.1.5.dist-info/RECORD
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os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/command/test.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/command/upload_docs.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/depends.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/dist.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/errors.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/extension.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/extern/__init__.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/installer.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/monkey.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/msvc.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/package_index.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/wheel.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/setuptools/windows_support.py
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/typing_extensions-4.12.2.dist-info/RECORD
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/urllib3-2.2.2.dist-info/RECORD
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/yarl-1.9.4.dist-info/RECORD
os-sensei-1.17.6: checksum mismatch for /usr/local/zenarmor/py_venv/lib/python3.9/site-packages/zipp-3.19.2.dist-info/RECORD
Checking all packages......... done
>>> Check for core packages consistency
Core package "opnsense" has 68 dependencies to check.
Checking packages: ..................................................................... done
***DONE***

[sy]

Hi,

The business repo is updated. If you reinstall the package with pkg install -fy os-sensei, the issue should be fixed.

[jclendineng]

Nope, still an issue with a clean install.

[IHK]

Hi jclendineng,

Can you share the logs and configuration by following the instructions in the link below so that we can make a detailed review?
I ask you to tick all the options.


https://www.zenarmor.com/docs/support/reporting-bug