Intermittent packet loss?

[icsy7867]

So I think this is my ISP, and I have done everything I can think of short of putting a computer in front of the opnsense firewall (Which I am not above doing, but that requires some time I havent carved out yet). Opnsense is installed on a Protectli FW4B - 4 Port Intel® J3160

However I am sure there are other things I can check so here I am!

So I am getting (on average) 1-2% packet loss.  I live in place where a company runs fiber to the building, and then they just run copper (Cat5e/Cat6) to the units.

I also run smokeping in a VM within my network, as well as a VPS.  The VPS shows 0.0% packet loss over any period of time.  However my network is showing 1.47% (on average) over 3 hours




One thing I read that could be coming from me was to look at the processor interrupts.  But I could not find a good comparison or good information on what this should look like.  But here is the report from system -> report -> health -> Processor



Not sure if there is anything I missed that I should check, but would love some input!