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unable to reinstall zenarmor
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Topic: unable to reinstall zenarmor (Read 1324 times)
fxsaddict
Newbie
Posts: 14
Karma: 0
unable to reinstall zenarmor
«
on:
May 29, 2023, 09:52:35 am »
when i upgrade previously from 23.1.7, firewall go down.
i had to reinitialise everything.
everything works but zenarmor.
I upgrade to 23.1.8
I had to reinstall zenarmor
i check agree terms of service
I see :
cpu model: intel(R) core(TM)i7-8550 cpu @ 1.80ghz
cpu score 676572
physical memory size: 16gb
congratulations! your hadware looks great.
but the bar din't progress and nothing happens (1h).
I reinsttall zenarmor but no change.
protectli f6w dd 500g
active subscription from almost 3 y
what should i do?
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Rootfix
Newbie
Posts: 8
Karma: 3
Re: unable to reinstall zenarmor
«
Reply #1 on:
May 29, 2023, 01:52:00 pm »
Hello,
Could you please check if you can see any errors in the browser console? Additionally, it may be necessary to examine the file at tmp/zenarmor_update.progress path. It would be advisable to contact support for further assistance.
Thank you.
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almodovaris
Sr. Member
Posts: 318
Karma: 15
Re: unable to reinstall zenarmor
«
Reply #2 on:
May 30, 2023, 01:03:40 am »
Learned it from Safe Online Antivirus: you have to delete every trace of it (Zenarmor), then reboot, before proceeding with reinstall.
Use:
find / -iname "*sensei*"
find / -iname "*zenarmor*"
and rm -fr accordingly.
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OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
fxsaddict
Newbie
Posts: 14
Karma: 0
Re: unable to reinstall zenarmor
«
Reply #3 on:
May 31, 2023, 09:44:08 am »
hi,
Login as administrator and root (I check that).
But I receive the message "permission denied"
Is there somme specificities related to freebsd?
I gogle but didn't find any solution.
thanks for your help
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sy
Hero Member
Posts: 595
Karma: 44
Re: unable to reinstall zenarmor
«
Reply #4 on:
June 01, 2023, 07:08:49 pm »
Hi,
It seems that there is file permission issue on the OPNsense. Maybe Zenarmor can not write to the installation folder. Who seems the owner for /usr/local folder?
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unable to reinstall zenarmor