VGA / KVM Login not working

[ColeTrain]

I am able to use the GUI, but having trouble with tthe KVM switch that goes to VGA. I tried "root" and when I type my user it says "this account is currently not available"

Leave no stone unturned, I may have done something stupid. 

In System > administration, I have console checked.  It had been working with "VGA"  and I also tried "serial"

What does work is unchecking "Password protect the console menu" However, I had to enter a user name and password.

What am I missing?