[SOLVED] Lost access to the Internet

Started by hushcoden, February 21, 2022, 04:51:45 PM

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February 21, 2022, 04:51:45 PM Last Edit: February 22, 2022, 09:37:38 AM by hushcoden
I did a reboot and I lost Internet connectivity, no idea what happened: can someone kindly guide me how to troubleshoot it?

Please be patient with me as I'm not a techie  ::)

Tia.

can you access the firewall still? does it show the IP you expect it to show in the interfaces part of the main dashboard?
what did you change on the firewall before you rebooted and it stopped working?  what provides the internet?  a cable modem/dsl model or something?  can you reboot that too, maybe its not picked up the IP address again. I've had that sometimes with my crappy ISP provided cable modem

February 21, 2022, 06:57:16 PM #2 Last Edit: February 21, 2022, 07:13:56 PM by hushcoden
Quote from: thefunkygibbon on February 21, 2022, 05:14:31 PM
can you access the firewall still?
yes

Quotedoes it show the IP you expect it to show in the interfaces part of the main dashboard?
yes

Quotewhat did you change on the firewall before you rebooted and it stopped working?
I increased the max table size value in Firewall -> Advanced from 1M to 1.2M

Quotewhat provides the internet?  a cable modem/dsl model or something?
DSL/PPPoE

Quotecan you reboot that too, maybe its not picked up the IP address again. I've had that sometimes with my crappy ISP provided cable modem
I did that, but no luck...

Disabled the alias, rebooted once again and now I've got Internet...  :o

Are you using the alias in a FW rule?

February 21, 2022, 08:07:01 PM #5 Last Edit: February 21, 2022, 08:08:40 PM by ajm
The simple solution is to just revert to your previous boot-environment and/or config backup, surely ?

Then you can figure out what went wrong at your leisure :)

PS. Oh, soz just saw you fixed it by reverting a change. BTDT ;)