Since 22.1 external USB HDD won't wake up

[mstriani]

Hi All, I have an external usb hdd that has self power (it a segate enclousure with WD disk in it)... until 21.7 it works fine.. but since the upgrade, when the disk goes to sleep it wont wake up...

for the disk to wake up I make a series of convinations of
usbconfig reset and mount -a... when I see the blink in the HDD I have to give about 5 minutes and then mount -a again... and it restart....

Any suggestions???

[mstriani]

For more info here are the outputs of the commands I use to debug...

root@cerebro:~ # usbconfig
ugen0.1: <0x8086 XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.2: <Dell Dell USB Keyboard> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (70mA)
ugen0.3: <Ralink 802.11 n WLAN> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (450mA)
ugen0.4: <vendor 0x05e3 USB2.0 Hub> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (100mA)
ugen0.5: <Seagate Desktop> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (2mA)


root@cerebro:~ # camcontrol identify /dev/da0
camcontrol: Can't get ATA command status
pass1: <WDC WD20EURX-64HYZY0 80.00A80> ACS-2 ATA SATA 3.x device
pass1: 40.000MB/s transfers

protocol              ACS-2 ATA SATA 3.x
device model          WDC WD20EURX-64HYZY0
firmware revision     80.00A80
serial number         WD-WCC4M886WPN9
WWN                   50014ee2b50c9c97
additional product id
cylinders             16383
heads                 16
sectors/track         63
sector size           logical 512, physical 4096, offset 0
LBA supported         268435455 sectors
LBA48 supported       3907029168 sectors
PIO supported         PIO4
DMA supported         WDMA2 UDMA6
media RPM             5400
Zoned-Device Commands no

Feature                      Support  Enabled   Value           Vendor
read ahead                     yes   yes
write cache                    yes   yes
flush cache                    yes   yes
Native Command Queuing (NCQ)   yes      32 tags
NCQ Priority Information       yes
NCQ Non-Data Command           no
NCQ Streaming                  no
Receive & Send FPDMA Queued    no
NCQ Autosense                  no
SMART                          yes   yes
security                       yes   no
power management               yes   yes
microcode download             yes   yes
advanced power management      no   no
automatic acoustic management  no   no
media status notification      no   no
power-up in Standby            yes   no
write-read-verify              no   no
unload                         yes   yes
general purpose logging        yes   yes
free-fall                      no   no
sense data reporting           no   no
extended power conditions      no   no
device statistics notification no   no
Data Set Management (DSM/TRIM) no
Trusted Computing              no
encrypts all user data         no
Sanitize                       no
Host Protected Area (HPA)      yes      no      3907029168/0
HPA - Security                 yes      no
Accessible Max Address Config  no

[zz00mm]

Do you have powerD enabled?? Is it possible that powerD is powering it down?

[mstriani]

I think it's not enabled

root@cerebro:~ # powerd
powerd: no cpufreq(4) support -- aborting: No such file or directory

[cookiemonster]

I'm guessing is this one because of the pwr=SAVE attribute:
ugen0.4: <vendor 0x05e3 USB2.0 Hub> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (100mA)
then:
power management               yes   yes
That seems to be a smart attribute. It might be possible to send a smart command to take it out of power save move. powerD is for cpu control, so nothing to do with this.
However how did it use to wake up before, when on OPN 21.7?

[mstriani]

Hi, I didnt configure any power plan in previus version... and the power state is ON

ugen0.5: <Seagate Desktop> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (2mA)

When it happends, it desapear the ugen0.5

root@cerebro:/home/jack # usbconfig
ugen0.1: <0x8086 XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.2: <Dell Dell USB Keyboard> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (70mA)
ugen0.3: <Ralink 802.11 n WLAN> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (450mA)
ugen0.4: <vendor 0x05e3 USB2.0 Hub> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (100mA)
ugen0.5: <Seagate Desktop> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (2mA)

root@cerebro:/home/jack # umount /mnt/harddisk/
root@cerebro:/home/jack # mount /dev/da0p1
mount: /dev/da0p1: Input/output error
root@cerebro:/home/jack # us
usbconfig    usbdump      usbhidaction usbhidctl    users
root@cerebro:/home/jack # usbconfig
ugen0.1: <0x8086 XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.2: <Dell Dell USB Keyboard> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (70mA)
ugen0.3: <Ralink 802.11 n WLAN> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (450mA)
ugen0.4: <vendor 0x05e3 USB2.0 Hub> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (100mA)



I changed the power state of the usb hub that I think the hdd is conected to....