Your Premium subscription have been cancelled.(?)

Started by GreenMatter, September 30, 2020, 12:48:18 AM

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Today I was greeted with:
QuoteYour Premium subscription have been cancelled. Today, we've downgraded your Subscription to Free Edition.
You can always re-purchase your Sensei Premium Subscription. In the meantime, you can enjoy Sensei with Free features.
Is there any particular reason for that? I have purchased annual subscription and is valid for the next 10 months...
OPNsense on:
Intel(R) Xeon(R) E-2278G CPU @ 3.40GHz (4 cores)
8 GB RAM
50 GB HDD
and plenty of vlans ;-)

Hi @GreenMatter,

Can you reach out to us via "Contact Team"?  Relevant people will be in touch with you shortly.

Hi @mb,


I've just submitted bug report. And Netmap errors (cutting off LAN) keep coming back even more often...
OPNsense on:
Intel(R) Xeon(R) E-2278G CPU @ 3.40GHz (4 cores)
8 GB RAM
50 GB HDD
and plenty of vlans ;-)