Your Premium subscription have been cancelled.(?)

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GreenMatter

Full Member
Posts: 166
Karma: 1

Your Premium subscription have been cancelled.(?)

« on: September 30, 2020, 12:48:18 am »

Today I was greeted with:

Quote

Your Premium subscription have been cancelled. Today, we've downgraded your Subscription to Free Edition.
You can always re-purchase your Sensei Premium Subscription. In the meantime, you can enjoy Sensei with Free features.

Is there any particular reason for that? I have purchased annual subscription and is valid for the next 10 months...

Logged

OPNsense on:
Intel(R) Xeon(R) E-2278G CPU @ 3.40GHz (4 cores)
8 GB RAM
50 GB HDD
and plenty of vlans ;-)

mb

Hero Member
Posts: 941
Karma: 99

Re: Your Premium subscription have been cancelled.(?)

« Reply #1 on: September 30, 2020, 12:55:08 am »

Hi @GreenMatter,

Can you reach out to us via "Contact Team"? Relevant people will be in touch with you shortly.

« Last Edit: September 30, 2020, 01:03:41 am by mb »

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GreenMatter

Full Member
Posts: 166
Karma: 1

Re: Your Premium subscription have been cancelled.(?)

« Reply #2 on: September 30, 2020, 01:14:30 am »

Hi @mb,

I've just submitted bug report. And Netmap errors (cutting off LAN) keep coming back even more often...

Logged

OPNsense on:
Intel(R) Xeon(R) E-2278G CPU @ 3.40GHz (4 cores)
8 GB RAM
50 GB HDD
and plenty of vlans ;-)

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