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24.7 Production Series / Ntopng wont start, redis issue?

« on: October 22, 2024, 10:05:29 am »

I'm having trouble starting Ntopng.  I'm on the latest release, uninstalled/reinstalled both plugins, with no change.

Here are the logs when I try to start Ntopng from the web UI:

2024-10-22T01:01:25-07:00   Notice   root   /usr/local/etc/rc.d/ntopng: WARNING: failed to start ntopng   
2024-10-22T01:01:25-07:00   Error   ntopng   22/Oct/2024 01:01:25 [Redis.cpp:159] ERROR: to specify a redis server other than the default   
2024-10-22T01:01:25-07:00   Error   ntopng   22/Oct/2024 01:01:25 [Redis.cpp:156] ERROR: Please start it and try again or use -r   
2024-10-22T01:01:25-07:00   Error   ntopng   22/Oct/2024 01:01:25 [Redis.cpp:155] ERROR: ntopng requires redis server to be up and running   
2024-10-22T01:01:24-07:00   Error   ntopng   22/Oct/2024 01:01:24 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:23-07:00   Error   ntopng   22/Oct/2024 01:01:23 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:22-07:00   Error   ntopng   22/Oct/2024 01:01:22 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:21-07:00   Error   ntopng   22/Oct/2024 01:01:21 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:20-07:00   Error   ntopng   22/Oct/2024 01:01:20 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:19-07:00   Error   ntopng   22/Oct/2024 01:01:19 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:18-07:00   Error   ntopng   22/Oct/2024 01:01:18 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:17-07:00   Error   ntopng   22/Oct/2024 01:01:17 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:16-07:00   Error   ntopng   22/Oct/2024 01:01:16 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:15-07:00   Error   ntopng   22/Oct/2024 01:01:15 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:14-07:00   Error   ntopng   22/Oct/2024 01:01:14 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:13-07:00   Error   ntopng   22/Oct/2024 01:01:13 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:12-07:00   Error   ntopng   22/Oct/2024 01:01:12 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:11-07:00   Error   ntopng   22/Oct/2024 01:01:11 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:10-07:00   Error   ntopng   22/Oct/2024 01:01:10 [Redis.cpp:100] ERROR: Connection error [Connection refused]   
2024-10-22T01:01:09-07:00   Error   ntopng   22/Oct/2024 01:01:08 [Redis.cpp:100] ERROR: Connection error [Connection refused]

But I can start redis manually form shell (redis-server), and Ntopng starts without issue form the web UI, and I can access the Ntopng UI on :3000.   

Any suggestions on getting the easy way to started are appreciated.

Thanks!