Quote from: sy on November 03, 2025, 12:24:27 PMHi,
Sorry to hear that. Could you please share the ticket number so I can follow up with them?
I used the web form to submit a request but I can't find an email with a case number. Either my gmail is playing up or the request didn't get submitted correctly.
Edit: I sent another request almost 24 hours ago and I have not received a ticket number.
"