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Fact still remains that the problem started immediately after the last ZenArmor update and Cloud Reputation Server functionality broke, why and how to fix it?

Second time already in short while spending timing fixing unknown problems after ZenArmor updates, getting somewhat frustrated.

Tests with UDP to the Europe servers, ICMP works fine and UDP test with NC:

Connection to 35.198.172.108 5355 port [udp/*] succeeded!
^C
root@OPNsense:~ # nc -u -v 34.65.117.157 5355
Connection to 34.65.117.157 5355 port [udp/*] succeeded!
^C

Hello,

I'm also experiencing the same issue as you are and contacted the ZenArmor support with the same issue. Let's see what comes out of their recommendations, latest version update broke the Cloud Reputation Servers list.

Backend log full of this, like the with original thread poster.

2024-05-19T16:23:06   Error   configd.py   [1736955c-ddf2-4ca4-99b4-6864a9bec47e] Script action failed with Command '/usr/local/opnsense/scripts/OPNsense/Zenarmor/userenrich.py ' returned non-zero exit status 1. at Traceback (most recent call last): File "/usr/local/opnsense/service/modules/actions/script_output.py", line 44, in execute subprocess.check_call(script_command, env=self.config_environment, shell=True, File "/usr/local/lib/python3.11/subprocess.py", line 413, in check_call raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '/usr/local/opnsense/scripts/OPNsense/Zenarmor/userenrich.py ' returned non-zero exit status 1.