Messages

1

23.1 Legacy Series / Re: Can't get PPPoE with tagged VLAN to work

« on: June 17, 2023, 01:42:51 am »

Ahh right okay then that explains the problem.
Apologies for the confusion and thanks for the help everyone

2

23.1 Legacy Series / Re: Can't get PPPoE with tagged VLAN to work

« on: June 16, 2023, 05:54:57 am »

I have completely removed the modem and plugged in the protectli box, so there shouldn't be any interference

3

23.1 Legacy Series / Re: Can't get PPPoE with tagged VLAN to work

« on: June 14, 2023, 02:01:04 pm »

...have never seen a provider delivering a modem plus a router, usually both are one...

Ahh right, I misunderstood, yes the modem is on the router (there is a second box for NBN but that is not what you meant). And yes the PPPoE connection from the modem/router works fine when plugged in

Your screenshots are mostly identical to my setup which uses PPPOE on VLAN 10.

The differences are MTU and MAC address.  I have an MTU of 1500.  Should be 1492, but the ISP (Spark NZ) recommends the use of 1500.

I have not got a MAC address on the WAN page.  It's blank. Looking at the help notes for this page, I wonder if you should have it.  It says 'use with care'.  I see the MAC number then appears on the PPPOE page of your screenshot for the VLAN.  Again, I only have the VLAN given.   

I tried to change the MTU to 1500, 1482 and 1480 (that's the one in the current modem) and remove the MAC address with no luck

Looking at Lobby -> Interfaces -> WAN it has the up arrow but nothing else is displayed compared to the LAN and Wifi interface.

Do I have to configure a Gateway under System -> Gateways?

4

23.1 Legacy Series / Re: Can't get PPPoE with tagged VLAN to work

« on: June 13, 2023, 02:58:28 pm »

When I use the default router and connect that one with the modem then everything works. Wouldn't that imply that the connection from modem to ISP is fine?

5

23.1 Legacy Series / Re: Can't get PPPoE with tagged VLAN to work

« on: June 13, 2023, 12:33:20 pm »

This is info page of the provider https://support.tpg.com.au/tpg-broadband-settings-list I'm in the FTTC category

Not sure what you mean by modem status page...

6

23.1 Legacy Series / Re: Can't get PPPoE with tagged VLAN to work

« on: June 12, 2023, 05:21:28 am »

The modem is a NBN modem from TPG (AU).
I attached the config of the current router as well

7

23.1 Legacy Series / Can't get PPPoE with tagged VLAN to work

« on: June 11, 2023, 12:26:47 pm »

Hey,
I'm trying to replace the router that was shipped by my service provider with a Protecli box. I installed OPNSense on it and got most things to work except the PPPoE connection. I looked at the current router config and it uses a tagged VLAN.
I tried to set it up with the same config as the current router which uses a VLAN tag 2 and also found some instructions online but I can't get it to work.

I attached my current config for the PPPoE connection.

Looking at the log in Point-to-Point -> Log file I see

Code: [Select]

2023-06-11T16:36:37 Informational   ppp [wan_link0] PPPoE: Connecting to ''
2023-06-11T16:36:37 Informational   ppp [wan_link0] Link: reconnection attempt 12   
2023-06-11T16:36:36 Informational   ppp [wan_link0] Link: reconnection attempt 12 in 1 seconds 
2023-06-11T16:36:36 Informational   ppp [wan_link0] LCP: Down event
2023-06-11T16:36:36 Informational   ppp [wan_link0] Link: DOWN event   
2023-06-11T16:36:36 Informational   ppp [wan_link0] PPPoE connection timeout after 9 seconds   
2023-06-11T16:36:27 Informational   ppp [wan_link0] PPPoE: Connecting to ''
2023-06-11T16:36:27 Informational   ppp [wan_link0] Link: reconnection attempt 11   
2023-06-11T16:36:23 Informational   ppp [wan_link0] Link: reconnection attempt 11 in 4 seconds 
2023-06-11T16:36:23 Informational   ppp [wan_link0] LCP: Down event
2023-06-11T16:36:23 Informational   ppp [wan_link0] Link: DOWN event   
2023-06-11T16:36:23 Informational   ppp [wan_link0] PPPoE connection timeout after 9 seconds   
2023-06-11T16:36:14 Informational   ppp [wan_link0] PPPoE: Connecting to ''
2023-06-11T16:36:14 Informational   ppp [wan_link0] Link: reconnection attempt 10   
2023-06-11T16:36:10 Informational   ppp [wan_link0] Link: reconnection attempt 10 in 4 seconds 
2023-06-11T16:36:10 Informational   ppp [wan_link0] LCP: Down event
2023-06-11T16:36:10 Informational   ppp [wan_link0] Link: DOWN event   
2023-06-11T16:36:10 Informational   ppp [wan_link0] PPPoE connection timeout after 9 seconds   
2023-06-11T16:36:01 Informational   ppp [wan_link0] PPPoE: Connecting to ''
2023-06-11T16:36:01 Informational   ppp [wan_link0] Link: reconnection attempt 9

Does anyone have an idea what could be wrong?