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Hardware and Performance / Factory reset a DEC740?

« on: April 29, 2022, 12:11:03 am »

I have a brand new Dec740 firewall bought from opnsense and everything was working fine on it. I added an ipsec vpn and now I have lost all access to the unit. I can't ping the lan address or anything. I think it may have been because the remote lan subnet overlapped with my lan subnet

How do I factory default the unit or reload opnsense? Is that possible?

I have tried accessing the unit with a console cable but all i get is the below when the unit boots. I don't see any login screen

uart0: <8250 or 16450 or compatible> port 0x3f8-0x3ff irq 3 flags 0x10 on acpi0
hwpstate0: <Cool`n'Quiet 2.0> on cpu0
Timecounter "TSC-low" frequency 1097938045 Hz quality 1000
Timecounters tick every 1.000 msec
ugen0.1: <0x1022 XHCI root HUB> at usbus0
uhub0 on usbus0
uhub0: <0x1022 XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
ugen1.1: <0x1022 XHCI root HUB> at usbus1
uhub1 on usbus1
uhub1: <0x1022 XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus1
nvme0: Allocated 64MB host memory buffer
nvd0: <TS128GMTE110S> NVMe namespace
nvd0: 122104MB (250069680 512 byte sectors)
Trying to mount root from ufs:/dev/gpt/rootfs [rw]...
WARNING: was not properly dismounted
WARNING: : mount pending error: blocks 0 files 1
uhub1: 3 ports with 3 removable, self powered
uhub0: 8 ports with 8 removable, self powered
igb0: link state changed to UP
intsmb0: <AMD FCH SMBus Controller> at device 20.0 on pci0
smbus0: <System Management Bus> on intsmb0
lo0: link state changed to UP
amdsmn0: <AMD Family 17h System Management Network> on hostb0
amdtemp0: <AMD CPU On-Die Thermal Sensors> on hostb0
pflog0: permanently promiscuous mode enabled

This suggests the unit is booting but I can't access the gui, ping the lan interface or get DHCP from the lan interface anymore.