Here's a quickie, your 'Road Warrior' laptop, apart from it's VPN connection, what other connections does it have, i.e. has it got the same LAN range as the opnsense LAN?
Are you also seeing these..
Have you also checked the rules for the VPN itself? same principle applies
OK, now you have it manually working, make some notes, backup the config with a name that tells you what it is then delete the VPN and use the wizard to create a new one. Note any differences. As I said, I use the wizard then tweak.