Archive > 22.7 Legacy Series

ntopng not starting

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RobLatour:
I had the community version of ntopng installed some time ago and it was working fine.  However, I hadn't used it in several months and when I went to use it today it didn't work.

I looked at the logs and am seeing this (the topline that starts with 'CLOG' is how it is showing up) - seems corrupted?:

Date
Severity
Process
Line
            CLOGq���   
2022-08-28T10:46:42       ntopng[79768]   [Utils.cpp:3612] WARNING: Network discovery and other privileged activities will fail   
2022-08-28T10:46:42       ntopng[79768]   [Utils.cpp:3611] WARNING: ntopng has not been compiled with libcap-dev   
2022-08-28T10:38:03       ntopng[5225]   [Utils.cpp:3612] WARNING: Network discovery and other privileged activities will fail   
2022-08-28T10:38:03       ntopng[5225]   [Utils.cpp:3611] WARNING: ntopng has not been compiled with libcap-dev   
2022-08-14T15:53:25       ntopng[99579]   [Utils.cpp:3612] WARNING: Network discovery and other privileged activities will fail   
2022-08-14T15:53:25       ntopng[99579]   [Utils.cpp:3611] WARNING: ntopng has not been compiled with libcap-dev   
2022-08-03T22:22:53       ntopng[91162]   [Utils.cpp:3612] WARNING: Network discovery and other privileged activities will fail   
2022-08-03T22:22:53       ntopng[91162]   [Utils.cpp:3611] WARNING: ntopng has not been compiled with libcap-dev   
2022-06-22T10:38:04       ntopng[94041]   [Redis.cpp:150] ERROR: to specify a redis server other than the default   
2022-06-22T10:38:04       ntopng[94041]   [Redis.cpp:149] ERROR: Please start it and try again or use -r   
2022-06-22T10:38:04       ntopng[94041]   [Redis.cpp:148] ERROR: ntopng requires redis server to be up and running   
2022-06-22T10:38:03       ntopng[94041]   [Redis.cpp:99] ERROR: Connection error [Operation timed out]   
2022-06-22T10:38:01       ntopng[94041]   [Redis.cpp:99] ERROR: Connection error [Operation timed out]   
2022-06-22T10:37:58       ntopng[94041]   [Redis.cpp:99] ERROR: Connection error [Operation timed out]


I updated to the latest versions of OPNsense:
OPNsense 22.7.11-amd64
FreeBSD 13.1-RELEASE-p5
OpenSSL 1.1.1s 1 Nov 2022

and tryied restaring the ntopng service.  No love.

Any suggestions on how I can get ntopng working again?

Edit: and I should add the in relation to the line that reads "ntopng requires redis server to be up and running" I checked and according to the dashboard the redis service is running.

RobLatour:
I've opened an issue on the ntopng githhub page.
https://github.com/ntop/ntopng/issues/7154

franco:
As for "CLOG" preamble I think that the log needs a reset and then this artefact should be gone as 22.x doesn't use it any longer.


Cheers,
Franco

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