[SOLVED] 19.1 upgrade and installation hangs

[thomka]

Hi Support,

today I tried upgrading my Firwall (I guess it was 18.7.10 ...latest release) to release 19.

The upgrade was started by gui and hangs after some minutes at the boot screen on:

/boot/kernel/ng_tcpmss.ko text=0xe64 data=0x128 syms=[0x4+0x420+0x4+0x465]
Booting...
/

(see photo#1)

nothing happend...for a couple of minutes.
Hmmm... OK ... I read that I should try install the whole OPNSense again, so I downloaded the 19.2 img and burned it to my usb key (on OSX) and started the machine.

While booting the 19.1 img from usb It hangs now 5 step after ng_tcpmss.ko at:

/boot/kernel/ng_vlan.ko text=0x16e0 data=0x128 syms=[0x4+0x4f0+0x4+0x50e].


At the moment my network is death and nothing is working

Does anobody has an idea what can I do?

Thanks and best regards,

Thomas

[bitwolf]

from the 19.1.4 release notes:

An UEFI boot panic scenario was debugged last week with the help of the community. This update includes a fix that will allow the ones affected by this 19.1 issue to upgrade or install (and boot of course) correctly. We are also including the IPsec VTI support and the latest Suricata 4.1.3 with stability and compatibility fixes.

Due to the severity of the UEFI boot panic 19.1.4 will be the new initial release for all upgrades from 18.7 within a day or two depending on additional testing and confirmation. Last but not least there will be new images some time next week to put this fully behind us. Thank you for your patience and understanding.

So if you want to be back up quickly you will have to reinstall 18.7, do all upgrades up to and excluding 19.1, and restore/redo your config, then sit tight until the upgrade path is released.

[thomka]

Hi bitwolf,

thanks for this information - I am online again since some hours, as I was able to find a 18.7 iso here (https://opnsense.c0urier.net/releases/18.7/) after a fresh installation I restored my backup and anything was working fine again *puh* :-)

I am back in business with 18.7.10, now and will check for updates next week again

many thanks and best regards!

Thomas

[franco]

The upgrade path to 19.1.4 is in effect now although it shows 19.1 from 18.7 (because it doesn't know anything other than 19.1).

Can't be 100% sure this was your issue so upgrade carefully or wait for 19.1.4 images schedules for next week.


Cheers,
Franco

[franco]

So this is the preliminary amd64 ISO for 19.1.4. It can be used in production and upgrades normally...

https://pkg.opnsense.org/FreeBSD:11:amd64/snapshots/OPNsense-19.1.4-OpenSSL-dvd-amd64.iso.bz2

All images, checksums and the announcement follow next week when we will have wrapped up testing image integrity for all other images (it takes about 2 days in total to do that).


Cheers,
Franco

[thomka]

Hello,

short question: when I am upgrading via UI now from 18.7.10 to 19.1 - which release would be installed?

[franco]

19.1.4


Cheers,
Franco

[thomka]

Hi Franco,

I have logged in to the webinterface and started the update. Unfortunately OPNSence stuck at the same point as above mentioned (in February).

I used the option 5 (old kernel) at the boot menu and 18.7 cames up. After logging in to the webinterface I checked again for updates. Now only 19.1.4 was shown. I clicked on "apply update" and the system was loading one file (21 MB) and restarted the firewall.

After that I assume that 19.1.4 came up, but it was not the case. 18.7.10 came up.

Thats strange for me. Does someone has any idea?

thanks and regards
Thomas

[bunchofreeds]

Something to make sure of is that your hardware is at a supported (or workable) BIOS version.
From Version 19.1 (Inc .4) the boot method has changed as it now uses 'Hardened BSD 11.2' which has upgraded its boot method.
You might need to do some research into your hardware being supported by Hardened BSD 11.2, or just see if there are any BIOS/firmware updates for your system and try again.
 

[franco]

This is very unusual but at least consistent. Have you tried booting a live system for 19.1.4 from the install media instead? Also, what hardware is this?


Cheers,
Franco

[thomka]

Hey Folks,

thanks for the support - indeed it was an hardware related problem!

I am using a ASUS J1800I-C Mainboard which was obvoisly not supported in my BIOS Version (0808).
After implementing the latest BIOS Version, the 19.1.4 live-CD came up.

I was suprised because the last BIOS Update for this board (which I was using since today) provided by ASUS was published in 2015... I was suprised to see a new BIOS (release Feb 2019).

Its running now and I am happy af

Thanks and best regards,
Thomas

[franco]

Hi Thomas,

Great news, thanks for the update!


Cheers,
Franco