Messages

Could you please send all log and configuration files by clicking on the Send Feedback link at the bottom left of the page?

https://www.zenarmor.com/docs/support/reporting-bug#as-of-v114

Best Regards

Hi,

Devices offline for 30 days will be automatically removed from the list.

You can delete the device individually for this
When you click on the device in the device tab you can also delete the device.

To reset the device completely
Zenarmor / settings / Reporting & Data / Database / Clear Devices Database
You can delete all of the devices

We cannot reproduce the problem, can you submit a bug report?

If any problem with the payment, Credit Card issue, you can directly contact to sales@zenarmor.com, they can guide better, there are other alternative payment options available as well.

Could you please forward the ticket ID from Zenarmor side so I can help you?

There is no chance of roll back, the new version will be released next week.

After analysing your logs, you can be sure that we will return quickly.

Thank you

Hello,

Thanks for your feedback and letting us know about the issue.
We couldn't reproduce the case.

Could you please share log and config files by clicking on the Send Feedback link at the bottom left of the window?

https://www.zenarmor.com/docs/support/reporting-bug#as-of-v114

Best regards

Hello,

Thanks for your feedback and letting us know about the issue.
We couldn't reproduce the case.

Could you please share log and config files by clicking on the Send Feedback link at the bottom left of the window?

https://www.zenarmor.com/docs/support/reporting-bug#as-of-v114

Best regards

Hi Almodovaris,

Has this problem occurred again? If there is an update about the problem, I would ask you to share it.

Best regards

Hi Almodovaris,

Thanks for your feedback and letting us know about the issue.
We couldn't reproduce the case.

Could you please share log and config files by clicking on the Send Feedback link at the bottom left of the window?

https://www.zenarmor.com/docs/support/reporting-bug#as-of-v114

Hi Vilmalith,

Thanks for your feedback and letting us know about the issue.
We couldn't reproduce the case.

Could you please share log and config files by clicking on the Send Feedback link at the bottom left of the window?

https://www.zenarmor.com/docs/support/reporting-bug#as-of-v114