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16.1 Legacy Series / [SOLVED] Random crashes of hardware appliance
« on: February 26, 2016, 01:41:57 pm »
I have the following router purchased from Applianceshop.eu about an year ago. Since we are using it in production it shows an odd behaviour that I am not able to track - the router just freezes randomly. All of its functions are dead when this happens, however I can still ping its IP addresses. I regularly update the OPNSense version but this has no effect. I actually don't think that the problem is in OPNsense, but rather in the hardware appliance. I have used OPNSense with other devices without any similar issues. The problem is that I am not sure who is actually supposed to support this device. Currently it is running 16.1.3. It usually happens at least once a month but when it happens, it can reoccur within a couple of minutes after this. I didn't see anything suspicious in the logs, but I would be grateful if someone could help me diagnose the problem somehow. Attached is the dmesg.boot if it helps.