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24.1 Legacy Series / Questions about wifi-calling/ePDGs
« on: July 07, 2024, 06:53:02 pm »
Of late, we've been having loads of issues with our cell phones not getting calls (ie, they don't ring, but then there's a voicemail waiting), or when we make calls, it's just dead air for 20-30 seconds and then finally starts ringing. Problem vanishes if we switch from wifi to mobile network.
For the longest time, I blamed my cell carrier and/or my wifi. Changed carriers, same issue. Changed wifi, same issue. Very odd. So, with nowhere else to look, I wondered if there's something that might be causing OPNsense to drop wifi-calling connections, especially if idle for a while? Ie, we leave the phone untouched for 4hrs, then try to make a call...would OPNsense have some kind of issue with re-establishing the ePDG connection? Some sort of timeout maybe?
I know I'm grasping at straws, but figured I'd reach out to the experts and see if anyone knew!
Setup:
* OPNsense (current version)
* Wifi via Ruckus AP, with ePDGs enabled. Ruckus has ruled out all possible issues on their end after way too many hours on the phone with them. Tested with a Unifi AP and had same results, so I begrudgingly agree with Ruckus.
* Android 12/13 phones (same issue occurs for people visiting this location and using wifi)
* All devices seem to work fine/better when not on our building wifi
For the longest time, I blamed my cell carrier and/or my wifi. Changed carriers, same issue. Changed wifi, same issue. Very odd. So, with nowhere else to look, I wondered if there's something that might be causing OPNsense to drop wifi-calling connections, especially if idle for a while? Ie, we leave the phone untouched for 4hrs, then try to make a call...would OPNsense have some kind of issue with re-establishing the ePDG connection? Some sort of timeout maybe?
I know I'm grasping at straws, but figured I'd reach out to the experts and see if anyone knew!
Setup:
* OPNsense (current version)
* Wifi via Ruckus AP, with ePDGs enabled. Ruckus has ruled out all possible issues on their end after way too many hours on the phone with them. Tested with a Unifi AP and had same results, so I begrudgingly agree with Ruckus.
* Android 12/13 phones (same issue occurs for people visiting this location and using wifi)
* All devices seem to work fine/better when not on our building wifi