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21.1 Legacy Series / ntopng failed to start after upgraded to 21.1.5
« on: May 24, 2021, 08:38:22 am »
I just upgraded my firewall from 19.x to 21.1.5. The ntopng service can't be started now. I have tried to reinstalled redis and ntopng services. Deleted ntopng and redis folders before reinstall servcies. Here is the log records when I restarts the ntopng service:
Date Process Line
2021-05-24T14:25:59 root[54924] /usr/local/etc/rc.d/ntopng: WARNING: failed to start ntopng
2021-05-24T14:25:59 ntopng[92432] [Redis.cpp:150] ERROR: to specify a redis server other than the default
2021-05-24T14:25:59 ntopng[92432] [Redis.cpp:149] ERROR: Please start it and try again or use -r
2021-05-24T14:25:59 ntopng[92432] [Redis.cpp:148] ERROR: ntopng requires redis server to be up and running
2021-05-24T14:25:58 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:55 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:53 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:50 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:48 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:45 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:43 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:40 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:38 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:35 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:32 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:30 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:27 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:25 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:22 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:20 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
Date Process Line
2021-05-24T14:25:59 root[54924] /usr/local/etc/rc.d/ntopng: WARNING: failed to start ntopng
2021-05-24T14:25:59 ntopng[92432] [Redis.cpp:150] ERROR: to specify a redis server other than the default
2021-05-24T14:25:59 ntopng[92432] [Redis.cpp:149] ERROR: Please start it and try again or use -r
2021-05-24T14:25:59 ntopng[92432] [Redis.cpp:148] ERROR: ntopng requires redis server to be up and running
2021-05-24T14:25:58 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:55 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:53 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:50 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:48 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:45 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:43 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:40 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:38 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:35 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:32 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:30 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:27 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:25 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:22 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]
2021-05-24T14:25:20 ntopng[92432] [Redis.cpp:99] ERROR: Connection error [Operation timed out]