Messages

Hi,

Can you share a feedback report via "Have Feedback" option in the bottom left corner of UI by selecting configuration checkbox?

Hi all,

We sincerely apologize for the inconvenience, but we have detected extensive misuse of such features for commercial purposes. Despite our warnings, the misuse continues. We understand that this is not the fault of those who are not abusing the system, but unfortunately, we are compelled to take some measures due to the majority who do misuse it. While taking this step, we have also considered our valuable free user base. We believe you can continue using local Elasticsearch by increasing existing resources instead of creating a new Elasticsearch server.

Hi,

As mentioned, this Black Friday campaign was designed specifically for new Home Tier users, and existing subscribers normally aren't eligible for this promotion.
 
Even though the Black Friday campaign wasn't intended for existing customers, we wanted to extend this discount (Black Friday) to you as a gesture. The discount can be applied to your renewal.

Hi,

Please follow the instructions to apply the patched files

Log in CLI as root
Run the following commands;
fetch https://updates.zenarmor.net/4123027/zenarmor-ui.tar.gz
tar -xzf zenarmor-ui.tar.gz -C /usr/local/opnsense/www/zenarmor/
 
Then you should download and restore the backup file.

Hi,

Could you share the following command output?

pkg update -f

Hi,

It is the same with backup issue. I will share the patch files as a temporary workaround.

Hi,

Could you please provide the logs and configuration by following the steps outlined in the link below?

https://www.zenarmor.com/docs/support/reporting-bug

Hi,

Zenarmor and Suricata cannot operate on the same interface. Please assign Zenarmor to protect the LAN interface(s) and Suricata to protect the WAN interface(s).

Hi,

Thanks for reporting this. It seems that there is a UI bug here. You can download it in CLI. It is located in /tmp/zenarmor-backup*

Hi,

Yes, the announcement will be made soon.

Hi,

"dev.netmap.ring_size" could be maximum 1024. Please chance it.

Hi,

Zenarmor displays new devices in the UI but does not send a notification. It includes a "Block Untrusted Device" feature that allows you to restrict network access for new devices.

Hi all,

We apologize for the inconvenience caused. The issue occurred due to Cloudflare blocking our traffic after the downtime was resolved. The CTI server status should now be "UP" and fully operational again.

Zenarmor blocks DNS requests for domains without a categorization to enhance security. This is why internet traffic experienced slowness during the Cloud Threat Intel server issue.

Please feel free to reach out Zenarmor support team for any additional assistance.

Hi n0ahg,

I have reviewed, and there are no new or unanswered requests. I've sent a private message to your forum account.

Hi,

Sorry to hear that. Could you please share the ticket number so I can follow up with them?