Messages

Hi,

Could you please provide the logs and configuration by following the steps outlined in the link below? I kindly request that you select all checkboxes. 
https://www.zenarmor.com/docs/support/reporting-bug
 

Hi,

Please add the following tunables in System - Settings - Tunables and check again.

Tunable: dev.netmap.generic_rings, Value: 6

Hi,

Is the interface igc or? Can you share "sysctl -a | grep netmap" command output?

Hi,

Can you share the interface type and are you using Zenarmor with Emulated Netmap driver or Native Netmap driver?

Hi,

If you see these UDP on port 53 DNS traffic as blocked, the landing page should be appeared. Do they seem as blocked or allowed traffic?

Hi,

Is there any news on the issue?

Hi,

You should see the UDP on port 53 traffic in Live Sessions - Connections report.

Hi,

It was released yesterday and is currently rolling out in phases. We expect the full rollout to be completed for all users by early next week. Please stay tuned for further updates, and feel free to reach out to our support team if you have any questions during this transition.

Hi,

Can you check via telnet or similar tool that updates.zenarmor.net is reachable on TCP port 443?

Hi,

The repository file appears to be correct. Could you please provide the logs and configuration by following the steps outlined in the link below? I kindly request that you select all checkboxes. 
https://www.zenarmor.com/docs/support/reporting-bug

Hi Arthur,

When the "Block Notification Page" is enabled, Zenarmor blocks TLS sessions based on the initial DNS request. For this to function correctly, client DNS traffic must be standard UDP on port 53 and pass directly through Zenarmor. Please note that encrypted protocols like DNS over HTTPS (DoH) or DNS over TLS (DoT) are not used on clint side. You can block both in App Controls and Web Controls. For standard HTTP traffic, the landing page will display automatically without specific DNS requirements. Please verify that the client is not using DoH/DoT and that their DNS traffic is being routed through Zenarmor.

Additionally, the following IP addresses have been reported for malicious activity. Please review the details via the links below:

https://www.abuseipdb.com/check/188.114.96.3
https://www.abuseipdb.com/check/188.114.97.3

Hi,

Please share the following command output

cat /usr/local/etc/pkg/repos/SunnyValley.conf

Hi,

Policies should not have identical settings. To enable both, you can differentiate them by assigning specific IP blocks in the IP section or configuring a 24/7 schedule for one. Once configured, both can be active; however, please note that the policy positioned at the top will take precedence and be applied to the traffic.

Hi,

Thank you for sharing your concern.

Please be assured that all sensitive data is automatically stripped from the config.xml file before being included in the report. Consequently, the shared files do not contain any confidential or private information. Our automated sanitization process ensures that your security and privacy are maintained at all times. If you have any further questions please feel free to reach out.

Hi There, 
 
Thanks for reaching out and bringing the issue to our attention.

Could you please provide the logs and configuration by following the steps outlined in the link below? I kindly request that you select all checkboxes. 
https://www.zenarmor.com/docs/support/reporting-bug
 
 
Best regards,