Messages

Hi,

Could you try updating again and share the logs using the "Have Feedback" option located in the bottom left corner of the UI?

Hi LucaS,

When a L3 device is existing, You need to mark it as Router device. Please visit the following link for further detail.

https://www.zenarmor.com/docs/support/faq#zenarmor-shows-only-one-device-for-all-clients-behind-my-router-how-can-i-make-it-show-them-individually

Hi,

Did you try to reinstall os-sunnyvalley package?
pkg install -fy os-sunnyvalley

Hi all,

Thank you all for your patience! The compatible version 2.4.1 is now available. Please proceed to update Zenarmor and OPNsense.

Dear All,

We want to inform you about an issue with the OPNsense 26.1.3 update caused by a Python upgrade. This has resulted in errors with some scripts. Kindly hold off on updating to version 26.1.3 until we release a maintenance update to resolve the issue.

Thank you for your understanding.

Hi,

Did restarting resolve the issue? If the problem persists, please reach out to support using the "Have Feedback" option located in the bottom left corner of the UI.

Hi @maginos,

The issue has been identified. There is a retire issue if the SQLite DB is large. It will be fixed with the upcoming release 2.4 which will be shipped ath the end of this month.

Hi Maginos,

Thanks for reporting the issue. Could you please share the logs by following the instructions in the below link?

https://www.zenarmor.com/docs/support/reporting-bug

Hi,

The issue arises from the "Block All Internet Access" option, which restricts all connections. Are you aiming to block all web traffic for devices on the vmx1 interface?
 

Hi,

We have received the report and are currently investigating the matter. I will provide you with regular updates regarding the ticket.

Hi,

Please create a ticket by using "Have Feedback" option in the bottom left corner of UI. Then please share the sessions as .csv file in Live Sessions.

https://www.zenarmor.com/docs/reporting-analytics/live-session-explorer#exporting-csv

Hi,

I'm not entirely sure, but when iCloud Private Relay is blocked, Safari most likely tries to reach the website through a it, which could be causing the higher latency compared to other browsers.

Hi,

Can you share the some of the domains which is blocked as malware and IPs of them?


Best regards

Hi,

Can you share "Block Message" of the blocked sessions in Live Sessions-Blocks report?

Hi,

The apps automatically switch to TCP if UDP is blocked, ensuring uninterrupted access to the service.