Messages

Hi,

Thank you for sharing your concern.

Please be assured that all sensitive data is automatically stripped from the config.xml file before being included in the report. Consequently, the shared files do not contain any confidential or private information. Our automated sanitization process ensures that your security and privacy are maintained at all times. If you have any further questions please feel free to reach out.

Hi There, 
 
Thanks for reaching out and bringing the issue to our attention.

Could you please provide the logs and configuration by following the steps outlined in the link below? I kindly request that you select all checkboxes. 
https://www.zenarmor.com/docs/support/reporting-bug
 
 
Best regards,

Hi,

- @dirtyfreebooter, Regarding the speed issue, we will check the update server for any slowness. You should not experience any problems at the moment. 

- @RutgerDiehard, Concerning the interrupted update issue, could you please share a report using the "Have Feedback" option located in the bottom-left corner of the UI? 

Hi,

Thank you for bringing this to our attention. We've identified the issue, and a fix will be included in version 2.4.2, which is scheduled for release today.

Hi,

That's unexpected. Could you try running the force install command again and verify?

Run: pkg install -fy os-sensei

Hi,

We have received your ticket and are currently investigating the issue.

Hi,

There doesn't seem to be any issue with logging out. Are you experiencing any errors when you attempt to log out?

Hi,

Yes, you can update OPNsense as well. There is no issue with the latest version.

Hi,

Could you try updating again and share the logs using the "Have Feedback" option located in the bottom left corner of the UI?

Hi LucaS,

When a L3 device is existing, You need to mark it as Router device. Please visit the following link for further detail.

https://www.zenarmor.com/docs/support/faq#zenarmor-shows-only-one-device-for-all-clients-behind-my-router-how-can-i-make-it-show-them-individually

Hi,

Did you try to reinstall os-sunnyvalley package?
pkg install -fy os-sunnyvalley

Hi all,

Thank you all for your patience! The compatible version 2.4.1 is now available. Please proceed to update Zenarmor and OPNsense.

Dear All,

We want to inform you about an issue with the OPNsense 26.1.3 update caused by a Python upgrade. This has resulted in errors with some scripts. Kindly hold off on updating to version 26.1.3 until we release a maintenance update to resolve the issue.

Thank you for your understanding.

Hi,

Did restarting resolve the issue? If the problem persists, please reach out to support using the "Have Feedback" option located in the bottom left corner of the UI.

Hi @maginos,

The issue has been identified. There is a retire issue if the SQLite DB is large. It will be fixed with the upcoming release 2.4 which will be shipped ath the end of this month.