OPNsense Forum

Archive => 18.1 Legacy Series => Topic started by: randomwalk on July 05, 2018, 08:45:46 am

Title: Cannot check for firmware updates
Post by: randomwalk on July 05, 2018, 08:45:46 am

Hello,

I keep getting this error when I try to check for firmware updates:  "Firmware status check was aborted internally. Please try again."

I've tried checking multiple times and it never works.  Is there any way to manually do this or get around this problem?  My mirror is LeaseWeb (San Francisco), LibreSSL, Production.  I've tried other  servers and get the same error.

Thanks!

Title: Re: Cannot check for firmware updates
Post by: franco on July 05, 2018, 08:46:50 am

Which version are you running?

Sometimes pkg is stuck... from the console / SSH see if it is still running:

# pgrep pkg


Cheers,
Franco

Title: Re: Cannot check for firmware updates
Post by: randomwalk on July 05, 2018, 07:33:23 pm

I'm running 18.1.9. 

I've tried running the update check while pkg was not running (pgrep pkg returns nothing).  Same sort of error happens. 

Sometimes, I get this error message instead:  "Timeout while connecting to the selected mirror."

When I run the check, it looks like two instances of pkg are running (two ID's) -- I'm not sure if this is normal.

Title: Re: Cannot check for firmware updates
Post by: franco on July 06, 2018, 07:37:46 am

I think it's one of these odd things where the package manager cannot resolve due to a defunct IPv6 environment.

You can either remove IPv6 from the WAN config if you are not aware of using it in the first place or go to System: Settings: General and enable "Prefer IPv4 over IPv6".

The best way to fix this, however, is to repair the IPv6 connectivity.


Cheers,
Franco

Title: Re: Cannot check for firmware updates
Post by: PimB on July 06, 2018, 09:36:16 am

Are your DNS settings correct?

Title: Re: Cannot check for firmware updates
Post by: franco on July 06, 2018, 09:43:16 am

They should be, resolve IPv6 but IPv6 won't respond. pkg has a hard time recovering from this.

If DNS cannot be resolved pkg exits immediately and since 18.1.10 the GUI will report "No address record found for the selected mirror."


Cheers,
Franco