OPNsense Forum

Archive => 16.7 Legacy Series => Topic started by: nicer on December 17, 2016, 10:37:38 pm

Title: Menu disappear after root password change
Post by: nicer on December 17, 2016, 10:37:38 pm
Hi, Sorry to disturb, I was seting up my first OPNsense and so far everything was ok(intefaces, brdges, vpn, ...), except that since I changed the root pwd (folowing all my other settings), I am able to login, but I do not have the left menu anymore : only the help menu...

Any help to help me in getting back the menu is welcome !:)

Thanks,

Fred
Title: Re: Menu disappear after root password change
Post by: franco on December 18, 2016, 10:11:46 am
Hi Fred,

This is odd. Did you try a different browser? Can you provide a screenshot if this issue persists?


Cheers,
Franco
Title: Re: Menu disappear after root password change
Post by: nicer on December 18, 2016, 10:40:02 am
Hi Franco,

If it helps in understanding, GUI is in french, the appliance is in a remote location, and @ this stage I didnt do any reboot,

I tried different borwsers from different computer,

The funny thing is that when i loggin I can see the menu for half a second, then.... this

Thanks,

Fred

Title: Re: Menu disappear after root password change
Post by: franco on December 18, 2016, 10:46:55 am
Hi Fred,

Ok, can you open this and set it to English to rule out a translation issue:

https://192.168.193.1/system_general.php

French works from here as far as I can test.

Can you do an update? Should also rule out issues with 16.7 as we are on 16.7.11 now.


Thanks so far,
Franco
Title: Re: Menu disappear after root password change
Post by: nicer on December 18, 2016, 11:00:35 am
Hi Franco,

ENglish didn't help,
When I click Click to upgrade, it just come back to the lobby without having D/L or installed any update (even if it see that there is 1 update avbailable).

Can you share to me the link for the user page as well as the password page?

Thanks,

Fred
Title: Re: Menu disappear after root password change
Post by: nicer on December 18, 2016, 12:09:41 pm
Hi,

Fixed !
Not sure how yesterday I changed the Root password : from https://192.168.193.1/system_usermanager_passwordmg.php or
https://192.168.193.1/system_usermanager.php ... anyway folowing this I lost the menu...

but root was not in admins group (??). So I went to https://192.168.193.1/system_usermanager.php and just added root as admin and my menu came back...

Anyway, everything is back on the right track!

Tkx,

Fred
Title: Re: Menu disappear after root password change
Post by: franco on December 19, 2016, 12:55:09 am
Uh, indeed, this seemed like a permission problem because the menu wasn't gone -- there simply wasn't any entries in it.

I don't know how this happened. Do you have any idea how to reproduce?
Title: Re: Menu disappear after root password change
Post by: nicer on December 19, 2016, 07:13:59 pm
Hi Franco,

I just tried, but without any problem anymore...

Well in the minetime I updated to  16.7.11_1-amd64, when the bug occured, I was @16.7 only...

Sorry !

Fred