OPNsense Forum

English Forums => Zenarmor (Sensei) => Topic started by: cac04 on September 16, 2022, 03:35:57 pm

Title: Weird website categorizations
Post by: cac04 on September 16, 2022, 03:35:57 pm

Today I had both mail.google.com and www.jetbrains.com blocked as "Web Category" "Advertisements".

That's pretty bad. How are these categories decided? I didn't expect to have to whitelist Gmail...

Title: Re: Weird website categorizations
Post by: sy on September 16, 2022, 06:58:01 pm

Hi,

Actually both sites' category seems as expected. mail.google.com as Webmails and  www.jetbrains.com as Technology and computer. Can you clear the cloud cache (Configuration - Cloud Threat Intel - Clear Cache) then try again?

Title: Re: Weird website categorizations
Post by: cac04 on September 17, 2022, 12:23:04 am

It seems to work at the moment, after clearing the cache as you suggested. But why was mail.google.com ever blocked as "Advertisements"?

Title: Re: Weird website categorizations
Post by: sy on September 20, 2022, 03:12:45 pm

Hi,

I couldn't reproduce it. If it occurs again, can you share a bug report?

Title: Re: Weird website categorizations
Post by: cac04 on September 20, 2022, 03:44:34 pm

Sure, what should the bug report contain?

Title: Re: Weird website categorizations
Post by: cac04 on September 21, 2022, 07:46:11 pm

Here's a screenshot of another bizarre categorization that just happened (attached).

Title: Re: Weird website categorizations
Post by: cac04 on September 23, 2022, 01:35:41 pm

It happened again. mail.google.com was categorized as "Web Category: Advertisements". Again, clearing the cache fixed the problem... but why did it happen at all? Screenshot attached.

Title: Re: Weird website categorizations
Post by: sy on September 23, 2022, 02:58:57 pm

Hi,

Thanks for sharing. We looked into the issue and the problem is the DNS services that are using the same IP for many domains like Cloudflare. Zenarmor caches the DNS info and answers from the cache in a short period. The team is working on this issue and the fix will be shipped with the upcoming release.

Title: Re: Weird website categorizations
Post by: cac04 on September 23, 2022, 03:14:28 pm

Thanks for looking into this!