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English Forums => Zenarmor (Sensei) => Topic started by: Vilmalith on April 20, 2022, 05:43:53 pm

Title: Policy limit question
Post by: Vilmalith on April 20, 2022, 05:43:53 pm
You guys list a policy limit for home as "Up to 3 Filtering Policies".  However, I am only able to create 2 as it appears you are counting the default catch all policy against the paid policy count.

However, in a lot of your marketing and walkthrough screenshots.  You are demoing an obvious home setup with 3 created policies plus the default catch all.  Unless a lot of businesses would be creating policies named (as shown in screenshots on your site):
My Wife
My Guests
My Kids
Default

Granted in these same screenshots it shows you are using a Business Edition license (so unlimited policies) for your marketing and walkthroughs (for anyone that would take time to look at that past the policy names and setup).  But at the same time, you are showing an obvious home setup that just simply isn't possible on the current Home license, since you guys are considering the default catch all policy as part of the policy limit.

You guys either need to rethink your stance on counting the default catch all policy against the paid policy count.... Or you really, really, need to go through and fix all of your screenshots.
Title: Re: Policy limit question
Post by: athurdent on April 20, 2022, 05:50:40 pm
https://www.sunnyvalley.io/plans says:
Number of policies: Up to 3 policies (Default + 2)

You can customise the default policy.
Title: Re: Policy limit question
Post by: Vilmalith on April 20, 2022, 06:44:36 pm
Right, the point is that literally in their marketing screenshots and their how too's screenshots they show:
My Wife
My Guests
My Kids
Default

Which is 3 user created policies + the default catch all.  So they either need to fix all of their screenshots or they need to rethink their policy on counting the default catch all against the paid count.  Unless all of the screenshots are an example of a Business setup that uses obvious Home policy names.......
Title: Re: Policy limit question
Post by: Vilmalith on April 22, 2022, 08:08:55 pm
Must give props to Zenarmor's documentation team for reaching out to fix the discrepancies shown on their site.