OPNsense Forum

Archive => 20.7 Legacy Series => Topic started by: MangledBit on December 04, 2020, 12:33:00 pm

Title: WAN dropping internet every 24 to 36 hours.
Post by: MangledBit on December 04, 2020, 12:33:00 pm

Greetings everyone, I'm looking for some help diagnosing WAN dropping every 24 to 36 hours. The WAN interface is not considered down when this event occurs. WAN is connected to directly to the modem which connects out to the Internet via fiber. The WAN interface details do not change when I release/renew to restore Internet.

What recommendations would you have for me to provide better troubleshooting info?

Title: Re: WAN dropping internet every 24 to 36 hours.
Post by: MangledBit on December 08, 2020, 12:10:15 am

A little help would be appreciated.

Title: Re: WAN dropping internet every 24 to 36 hours.
Post by: gpb on December 08, 2020, 02:17:12 am

You're going to need to provide more information.  Any messages in the log?  Your network topology?  How are you testing?  IPv4 and/or IPv6?  DHCP messages might yield a clue.  I have a similar issue infrequently (last night for about 4 minutes) but it's my ISP or modem/signaling, not OPNsense.

Also how are you testing for connectivity?  Can you ping using IP address (e.g. 8.8.8.8) and can you ping by name (e.g., google.com).  If you can ping via IP address, is it maybe a DNS issue?

Cheers.