OPNsense Forum

Archive => 20.7 Legacy Series => Topic started by: JustTed on November 10, 2020, 06:20:53 pm

Title: Not accepting PPPoE username
Post by: JustTed on November 10, 2020, 06:20:53 pm

I think I might have identified a possible bug.

Switched broadband provider, and with the new username, the PPPoE interface stays disabled. Now, the new username is:

xxxxxxx@dslnet

As you can see there is no . in the domain name. Now, if I (incorrectly) change the username to:

xxxxxxx@dslnet.uk

Then the interface enables. But, as the username is now incorrect, it doesn't work. So my guess is that opnsense only works with usernames that appear to be a standard FQDN, and not the virtual domain names in use by my new ISP.

Who can advise on this predicament?! I've had to switch to a nasty old router just to get things working, so I've lost all the good stuff :(

Title: Re: Not accepting PPPoE username
Post by: hushcoden on November 11, 2020, 12:45:28 pm

My PPPoE username is in a similar format and it works, there must be something else you're missing...

Title: Re: Not accepting PPPoE username
Post by: JustTed on November 11, 2020, 02:12:10 pm

Ah that's interesting, thanks - same provider as well! Do you have the WAN interface set with "IPv4 configuration type: PPPoE"? I'm wondering if there are other ways of doing it. Any chance you can share some screenshots of your PPPoE / WAN config? :)

Title: Re: Not accepting PPPoE username
Post by: hushcoden on November 11, 2020, 08:34:38 pm

It can't be the new ISP: when I set up my OPNsense I was already with Zen and the config was straightforward...

Title: Re: Not accepting PPPoE username
Post by: JustTed on November 11, 2020, 09:50:11 pm

Thanks for your help. I'm not sure what was preventing it from working but it's suddenly sprung into life!