OPNsense Forum

English Forums => Zenarmor (Sensei) => Topic started by: 3one5 on October 16, 2020, 03:19:24 pm

Title: Waiting for database services to come up...
Post by: 3one5 on October 16, 2020, 03:19:24 pm

Good morning all!  I have a fresh and updated install of 20.7 up and running.  I installed Sensei and it's stuck at "Waiting for database services to come up".  Anyone have any direction for me?

Thanks,

Title: Re: Waiting for database services to come up...
Post by: 3one5 on October 16, 2020, 03:33:22 pm

This is what I have in the logs.

2020-10-16T07:32:00   configd.py[97375]   [ea534d3d-bda0-41b9-9130-79181387ac56] Script action failed with Command '/usr/local/opnsense/scripts/OPNsense/Sensei/periodicals.py' returned non-zero exit status 1. at Traceback (most recent call last): File "/usr/local/opnsense/service/modules/processhandler.py", line 479, in execute stdout=output_stream, stderr=error_stream) File "/usr/local/lib/python3.7/subprocess.py", line 363, in check_call raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '/usr/local/opnsense/scripts/OPNsense/Sensei/periodicals.py' returned non-zero exit status 1.

Title: Re: Waiting for database services to come up...
Post by: sosmicro on October 16, 2020, 04:34:34 pm

same thing.. fresh installation... xeon , 8gb...

Title: Re: Waiting for database services to come up...
Post by: mb on October 16, 2020, 05:44:36 pm

@sosmicro, @3one5 - support is investigating a similar case now. I'll update the thread once we have some findings.

Title: Re: Waiting for database services to come up...
Post by: mb on October 16, 2020, 05:56:07 pm

@sosmicro, @3one5, can you remove and re-install os-sensei? All should be good now.

Title: Re: Waiting for database services to come up...
Post by: 3one5 on October 16, 2020, 07:43:40 pm

I'll give it a shot!

Title: Re: Waiting for database services to come up...
Post by: 3one5 on October 16, 2020, 07:51:19 pm

Kick ass, it worked!  Impressive response, thank you so much!

Title: Re: Waiting for database services to come up...
Post by: sosmicro on October 17, 2020, 11:55:54 am

Quote from: mb on October 16, 2020, 05:56:07 pm

@sosmicro, @3one5, can you remove and re-install os-sensei? All should be good now.

tks. uau... fast support.

Title: Re: Waiting for database services to come up...
Post by: mb on October 17, 2020, 05:51:00 pm

Our pleasure. Thanks for the updates.

Title: Re: Waiting for database services to come up...
Post by: almodovaris on November 12, 2020, 09:46:24 pm

Sorry for the late answer, but just reinstalling mongodb40 worked for me.

Title: SOLVED - Re: Waiting for database services to come up...
Post by: mb on November 13, 2020, 03:08:03 am

@almadovaris - thanks for the update.