OPNsense Forum

English Forums => Hardware and Performance => Topic started by: temporal-agent on April 19, 2019, 07:20:06 pm

Title: Reboot loop on fresh install
Post by: temporal-agent on April 19, 2019, 07:20:06 pm
I have a fresh install of OPNsense 19.1.6-amd64 that is rebooting repeatedly. Using SSH or webGUI seems to increase the frequency of the reboots.  The system.log doesn't show any problems, it just stops whatever it was doing and then records the bootup. 
No plugins installed and minimally configured.

Is there a way to enable more verbose logging?
Is this hardware incompatible?

System stats:
MB:  ECS KBN-I2100 v1.1
CPU: AMD E1-2100 APU with Radeon(TM) HD Graphics     (998.15-MHz K8-class CPU)
RAM: 8589934592 (8192 MB)

em0:  <Intel(R) PRO/1000 Network Connection 7.6.1-k>
em1:  <Intel(R) PRO/1000 Network Connection 7.6.1-k>
em2:  <Intel(R) PRO/1000 Network Connection 7.6.1-k>
em3:  <Intel(R) PRO/1000 Network Connection 7.6.1-k>
iwn0: <Intel Centrino Ultimate-N 6300>
re0:  <Realtek PCIe GBE Family Controller>

ada0:     <TEAML5Lite3D120G R0302A0> ACS-2 ATA SATA 3.x device
aesni0:   <AES-CBC,AES-XTS,AES-GCM,AES-ICM> on motherboard
amdtemp0: <AMD CPU On-Die Thermal Sensors> on hostb5
Title: Re: Reboot loop on fresh install
Post by: franco on April 20, 2019, 07:14:24 pm
No crash reports at all? It could be the hardware...


Cheers,
Franco
Title: Re: Reboot loop on fresh install
Post by: temporal-agent on April 20, 2019, 11:26:08 pm
Yea, nothing. 

I pulled all non-essential hardware out.
I replaced all the cables, inside and out.
I even swapped out the power supply and connected it to a UPS.

So that just leaves the RAM or the motherboard/CPU.
And it runs Linux & Windows fine...

Reference: https://docs.netgate.com/pfsense/en/latest/hardware/unexpected-reboot-troubleshooting.html (https://docs.netgate.com/pfsense/en/latest/hardware/unexpected-reboot-troubleshooting.html)
Title: Re: Reboot loop on fresh install
Post by: weust on April 24, 2019, 01:48:02 pm
If the log doesn't report shutting down for a reboot, it crashes and boots. It's not rebooting.

You link to a Netgate page, is the hardware Netgate?

If it has replaceable memory, I would start there or run a memtest if you can.
Title: Re: Reboot loop on fresh install
Post by: temporal-agent on April 24, 2019, 06:59:53 pm
If the log doesn't report shutting down for a reboot, it crashes and boots. It's not rebooting.

You link to a Netgate page, is the hardware Netgate?

If it has replaceable memory, I would start there or run a memtest if you can.


I can find nothing wrong other than the symptom of seemingly random and sudden booting.  Using it seems to hasten the booting, i.e., SSH, WebGUI, or network traffic.  I have done everything I can think to do to find the cause.

Is there any additional debugging or logging I can do?
Title: Re: Reboot loop on fresh install
Post by: weust on April 25, 2019, 09:14:57 am
I read your specs in the first post as something POST would show.

Have you tried installing FreeBSD itself, or perhaps HardenedBSD to see if any of those two plain installation will crash the system as well?
Title: Re: Reboot loop on fresh install
Post by: chemlud on April 25, 2019, 09:34:07 am
The board looks good, but the customer experience is slightly underwhelming, at the best:

Code: [Select]
Cons: Very picky with BIOS settings for particular OS's, limited driver availability, no response from tech support
Code: [Select]
Bought this originally to build a pfsense firewall. For whatever reason pfsense did not want to boot on this hardware. Tried numerous times.
Code: [Select]
i cant get it to reboot, it will shut down and all i get is a flashing underline cursor when it is trying to come up.
I have to cycle power to get it to come up

Code: [Select]
It reboots every few minutes.
Absolutely the worst purchase I have ever made on newegg.

...
Title: Re: Reboot loop on fresh install
Post by: franco on April 26, 2019, 05:35:11 am
Shall we move this topic to hardware then? Which device is this specifically?


Cheers,
Franco
Title: Re: Reboot loop on fresh install
Post by: weust on April 26, 2019, 11:39:14 am
Hardware: http://www.ecs.com.tw/ECSWebSite/Product/Product_Overview/EN/Motherboard/KBN-I%202100%20-LL-V1-DO-1-RR-/AMD%20CPU%20on%20Board

Looking it up the hardware doesn't have a very good reputation it seems.
Title: Re: Reboot loop on fresh install
Post by: temporal-agent on April 29, 2019, 07:35:03 pm
...  Have you tried installing FreeBSD itself, or perhaps HardenedBSD to see if any of those two plain installation will crash the system as well?

I haven't, but I will. I'll reply with results.

Shall we move this topic to hardware then? ...

Sounds fine to me.
Title: Re: Reboot loop on fresh install
Post by: temporal-agent on May 03, 2019, 12:09:41 am
I have FreeBSD 11.2-RELEASE-p9 amd64 running and patched.
I have running stress (https://www.freebsd.org/cgi/man.cgi?query=stress&apropos=0&sektion=0&manpath=FreeBSD+11.2-RELEASE+and+Ports&arch=amd64&format=html) on it without incident.

Any ideas on how I can instigate a crash?

Perhaps running dtrace (https://www.freebsd.org/cgi/man.cgi?query=dtrace&apropos=0&sektion=0&manpath=FreeBSD+11.2-RELEASE+and+Ports&arch=amd64&format=html) on the OPNsense install?
Title: Re: Reboot loop on fresh install
Post by: rjdza on October 06, 2019, 12:40:58 pm
Having the same problem with an HP MicroServer N40L.  https://n40l.fandom.com/wiki/Base_Hardware_N40L

AMD CPU, AMD GPU.

Machine has 4GB RAM.

ubuntu and ClearOS install without problems, pfSense installs with no problems, and FreeBSD installs with no problems.

This appears to be a hardened BSD issue.

Jason