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English Forums => Zenarmor (Sensei) => Topic started by: Siarap on February 12, 2025, 09:17:26 PM

Title: Zenarmor packet engine not working after updateto 25.1.1
Post by: Siarap on February 12, 2025, 09:17:26 PM
Zenarmor packet engine stopping itself. No error messages just stops working. When i enable it it stops after short time. Its only for packet engine.

EDIT: Now i made fresh instal of zenarmor on 25.1.1 and it working.
Title: Re: Zenarmor packet engine not working after updateto 25.1.1
Post by: Deathmage85 on February 13, 2025, 06:14:28 AM
I can confirm that after upgrading to 25.1.1, the Zenarmor dashboard stops flowing in reports. I'm also noticing that when you make changes to the default layer 7 policy for blocking/allowing categories, you need to reboot the firewall for the policy to take effect physically.

prior to upgrading 25.1 this did not occur on Zenarmor.

Should be noted I'm paying for the Zenarmor home subscription and none of the reports are showing up in the cloud dashboard either.
Title: Re: Zenarmor packet engine not working after updateto 25.1.1
Post by: Deathmage85 on February 13, 2025, 06:34:06 AM
got mine to work again.

I did a backup on Zenarmor a couple of days ago, uninstalled Zenarmor, rebooted firewall, and then reinstalled ZenArmor and restored the backup and now the reports are working. The plugin did show up as orphaned in the plugin after doing 25.1.1.

Shall see if these reports still work over the coming days.
Title: Re: Zenarmor packet engine not working after updateto 25.1.1
Post by: Siarap on February 13, 2025, 11:55:29 PM
Mine zenarmor instance has stopped packet engine again. I consider buying license again.
Title: Re: Zenarmor packet engine not working after updateto 25.1.1
Post by: sy on February 14, 2025, 09:56:18 PM
Hi,

I regret to learn of this inconvenience. To the best of our knowledge, there is no known issue with version 25.1.1. Kindly submit a report through the "Have Feedback" option, situated in the bottom left corner of the UI, to facilitate our investigation into this matter.
Title: Re: Zenarmor packet engine not working after updateto 25.1.1
Post by: almodovaris on February 15, 2025, 11:08:06 AM
Yup, don't use mongodb, use SQL.