OPNsense Forum

English Forums => 24.7, 24.10 Legacy Series => Topic started by: tmontney on February 05, 2025, 06:24:07 AM

Title: Need assistance determining cause of outage
Post by: tmontney on February 05, 2025, 06:24:07 AM
I just had a strange outage. DHCP devices suddenly couldn't renew their leases, static assigned devices couldn't reach the Internet. LAN/WAN interfaces on the firewall were link up. The firewall itself could ping WAN addresses. Reloading services from the console didn't help, only a full reboot did. Didn't change anything about the network or firewall today. Running  24.7.11_2.

I've reviewed the logs from the UI, even poked around at logs in /var/logs. Is there anywhere else I can look to determine what happened? (I know the exact time my devices suddenly went down.)
Title: Re: Need assistance determining cause of outage
Post by: cookiemonster on February 05, 2025, 01:13:36 PM
/var/logs is the right place. Unfortunately to my knowledge freeBSD's dmesg doesn't have the ability like linux to include the timestamps. Those are helpful when diagnosing.
Perhaps you are also using a service that is not part of the OS, maybe also has logs?
Title: Re: Need assistance determining cause of outage
Post by: meyergru on February 05, 2025, 01:19:39 PM
What type of system? Some NICs are known to have problems when ASPM is enabled.
Title: Re: Need assistance determining cause of outage
Post by: tmontney on February 05, 2025, 07:31:18 PM
Quote from: meyergru on February 05, 2025, 01:19:39 PMWhat type of system? Some NICs are known to have problems when ASPM is enabled.

Custom


Been running well for close to a year. However, I did recently update to 24.7 (can't recall from what but it was a major update for sure).
Title: Re: Need assistance determining cause of outage
Post by: tmontney on February 05, 2025, 07:31:51 PM
Quote from: cookiemonster on February 05, 2025, 01:13:36 PM/var/logs is the right place. Unfortunately to my knowledge freeBSD's dmesg doesn't have the ability like linux to include the timestamps. Those are helpful when diagnosing.
Perhaps you are also using a service that is not part of the OS, maybe also has logs?

It's been running well for close to a year. No custom services that I'm aware of.