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English Forums => Zenarmor (Sensei) => Topic started by: GuruLee on December 08, 2024, 06:06:52 PM

Title: zenarmor Something went wrong in the retiring data for reporting database
Post by: GuruLee on December 08, 2024, 06:06:52 PM
I started getting this shortly after upgrading to 24.7.x and continue to get it currently on 24.7.10_2 with Zenarmor engine ver. 1.18.4
Title: Re: zenarmor Something went wrong in the retiring data for reporting database
Post by: GuruLee on December 08, 2024, 06:08:53 PM
Seeing Zenarmor notifcations for:

Some errors were detected during data retiring for MongoDB
Title: Re: zenarmor Something went wrong in the retiring data for reporting database
Post by: IHK on December 09, 2024, 07:12:56 AM
To investigate this issue further, could you please follow the instructions provided in the link below and share the logs and configuration with us?

https://www.zenarmor.com/docs/support/reporting-bug

We kindly ask you to check all the options when generating the report so that we can analyze the root cause more effectively.

If we require any additional information, we will get in touch with you.
Title: Re: zenarmor Something went wrong in the retiring data for reporting database
Post by: really_lost on December 11, 2024, 09:29:40 PM
I have noticed something similar after the upgrade to OpnSense 24.10.

In digging, I saw that /usr/local/zenarmor/output/active/temp was full.  I expanded Memory Disk Size in Settings / Reporting & Data / Database and ran a health check.  That indicated issues with MongoDb and suggested a reset or repair.  I tried a repair first and when that didn't work tried a reset.

ZenArmor was working again, but the expanded /usr/local/zenarmor/output/active/temp filled up again.

I've sent in a report, but my experience sounds very similar to the original report here.
Title: Re: zenarmor Something went wrong in the retiring data for reporting database
Post by: sy on December 16, 2024, 08:37:39 AM
Hi,

There was a known issue with ipdrstreamer in 1.18.3 and fixed for 1.18.4. Can you confirm that Zenarmor is 1.18.4 version?