OPNsense Forum

English Forums => 24.7, 24.10 Legacy Series => Topic started by: Calimarina on November 22, 2024, 11:54:43 PM

Title: OPNsense crashes when accessing Dashboard
Post by: Calimarina on November 22, 2024, 11:54:43 PM
Hello, I'm having an issue with OPNsense or my hardware. I'm not sure which. Everything has loaded fine and works, but when I access OPNsense Dashboard or access the Insight page after enabling it in NetFlow OPNsense crashes and reboots. Those are the only two pages I can't access on OPNsense.

I have two routers. One uses a Pentium Silver N6005 and my new one uses a Pentium Gold 8505. I took the 16GB of memory and 1TB NVME out of the old router and put them in the new router. The old router works fine. The reason why I got a new one was because I thought the old one was dead, but it was just the power cord so now I have two working routers yay! Well kind of...

So I'm not sure what's wrong with my new router. I'm using 24.7.9_1. I don't mind uploading diagnostic reports here, but I don't know how. Any help would be greatly appreciated.
Title: Re: OPNsense crashes when accessing Dashboard
Post by: dseven on November 23, 2024, 09:57:22 AM
My guess would be bad memory. Is it possible to take half the memory out, and see if the problem persists? (then try the other half)
Title: Re: OPNsense crashes when accessing Dashboard
Post by: Calimarina on November 26, 2024, 03:18:36 AM
That was it! At first I didn't think it was the memory because I had done a memtest on the sticks and they passed on the old router. The problem was the memory slot on the new router. If I didn't use that slot OPNsense dashboard would come up. After closer inspection I found there were no quality control stickers and when I first loaded the BIOS it showed there were previous operating systems so I believe I got a used router instead of a new one. Oh well. I'm just gonna do what I originally planned and upgrade my server with a Ryzen 9 5950X and run OPNsense virtualized in Proxmox. Thank you!