OPNsense Forum

English Forums => Intrusion Detection and Prevention => Topic started by: albovell on July 26, 2024, 11:15:11 PM

Title: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: albovell on July 26, 2024, 11:15:11 PM
After OPNsense update 24.7_5 , ET "Telemetry Status" widget doesn't seem to work anymore in the OPNsense's Dashboard. It could now be challenging to see whether the ET Telemetry subscription and its updates are running or not.

The widget just says "Failed to load widget." To be honest, OPNsense's own "System Information" and "Live Log" widgets fail occasionally now too, after the latest update, but they still work now and then when refreshing the browser.

I've tried to reboot OPNsense, cleared the browser, un-installed and installed the "os-etpro-telemetry" plugin from OPNsense's web gui, but no changes. Anyway no biggie, just informing.

- A
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: ivwang on July 27, 2024, 05:15:21 AM
Yeah, glad I am not the only one. My setup does the same to me.

The widget is almost always "fail to load" with about 1 in 20 times showing "-".
While the sensor is active according to sensor_info.py


$ /usr/local/opnsense/scripts/etpro_telemetry/sensor_info.py
{"sensorId":"----redacted----","sensor_status":"ACTIVE","last_heartbeat":"2024-07-27T02:28:32+00:00","last_rule_download":"2024-07-26T11:00:24+00:00","event_received":"2023-11-17T01:14:07+00:00","created":"2022-08-10T10:15:08+00:00","status":"ok"}
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: GourmetSaint on July 27, 2024, 12:06:50 PM
Same here
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: ibuka228 on July 28, 2024, 10:14:34 AM
Same
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: luk4s on July 29, 2024, 10:24:25 AM
Same, widget failed to load.
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: Monviech (Cedrik) on July 29, 2024, 02:26:15 PM
https://github.com/opnsense/plugins/pull/4128
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: GourmetSaint on August 01, 2024, 02:38:55 AM
Since latest _9 update, the widget is back but no data displayed - just blank.  Obtained new token - no change.
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: ivwang on August 01, 2024, 03:25:35 AM
Hi

That's because the PR hasn't been picked up in any released versions, 24.7_9 increased the number of PHP child processes and timeout so the widget is now loaded.

To get the widget back to display information like it did will need integration of the said PR.

So be patient.  :)
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: franco on August 01, 2024, 07:29:18 AM
You can now install the latest snapshot via:

# opnsense-revert -z os-etpro-telemetry

(it's safe since it only includes the fix)


Cheers,
Franco
Title: Re: ET Telemetry widget not working after OPNsense update 24.7_5
Post by: Ahmedaborady on August 01, 2024, 01:14:56 PM
Quote from: franco on August 01, 2024, 07:29:18 AM
You can now install the latest snapshot via:

# opnsense-revert -z os-etpro-telemetry

(it's safe since it only includes the fix)


Cheers,
Franco

That worked thanks