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English Forums => Zenarmor (Sensei) => Topic started by: Meg on March 11, 2024, 04:54:49 am

Title: Zenarmor Scheduled Reports not Sending Emails
Post by: Meg on March 11, 2024, 04:54:49 am

Hello. I was having problems with Zenarmor scheduled reports emails being sent with server timeout. After update to 1.16.4 - March 8, 2024 it initially seemed to solve the problem as the test result was SMTP Connection is successes, but no email was sent with either the test or automatic schedule. Can anybody explain to me  why I may be having this problem?

Title: Re: Zenarmor Scheduled Reports not Sending Emails
Post by: IHK on March 11, 2024, 02:56:40 pm

It includes the Scheduled Reports fix with the 1.16.4 update.
Can you post the log below to investigate the issue?
Can you share the logs and configuration by following the instructions in the link below?

https://www.zenarmor.com/docs/support/reporting-bug

Title: Re: Zenarmor Scheduled Reports not Sending Emails
Post by: Meg on March 11, 2024, 11:50:24 pm

Sorry for being such a noob, but how do I view the zenarmor logs?

Title: Re: Zenarmor Scheduled Reports not Sending Emails
Post by: wstemb on April 10, 2024, 12:34:27 pm

As  proposed in the support documentation link in previous post, use the "Have Feedback"  link bottom left on Zenarmor Web Gui. You will have the opportunity to check the mark to add logs (and to see the position in filesystem).

If you want to see them, you must go to CLI (/usr/local/zenarmor/log)