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English Forums => General Discussion => Topic started by: palmekiller on August 19, 2023, 05:28:37 PM

Title: DEC3850 crashed - have problems reinstalling.
Post by: palmekiller on August 19, 2023, 05:28:37 PM
I got a dec3850 to play with.
it crashed after some hours of usage.

The attachment shows how it looks when I try to boot it. (connected with console cable).
Im trying to boot it up with a usb drive with the 23.7 (console) version cant get it to work.
the usb drive works on a pc (bare metal).
is there something Im missing ?
Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: newsense on August 19, 2023, 08:12:33 PM
Unsure if booting a stick would configure RSS there - that looks like the OS booting so what happens if you wait it out ?


Also, from the official docs, looks like you'd need to press Escape to enter the BIOS and change boot device

https://docs.opnsense.org/hardware/bios.html (https://docs.opnsense.org/hardware/bios.html)
Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: palmekiller on August 19, 2023, 09:38:24 PM
Nothing happends.
The device dont boot up the print is the last thing you can see in the console.
Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: palmekiller on August 19, 2023, 10:12:08 PM
Quote from: palmekiller on August 19, 2023, 09:38:24 PM
Nothing happends.
The device dont boot up the print is the last thing you can see in the console.



To be clear.
I have tried that it dont seems to work either.

I have tried with pfsense, that dont start up either. It freezes during the boot.

Is there a way to factory reset the device ?
Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: newsense on August 20, 2023, 02:05:21 AM
Did you leave it fully unplugged for 10-15 minutes ?
Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: palmekiller on August 20, 2023, 08:36:06 AM
Yes... same problem.
Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: palmekiller on August 20, 2023, 10:11:56 AM
I cant boot into single mode either (it gets stuck in the console just where the normal (multi mode does).
i can see that the system is still alive (I see changes in the console  when i insert/ remove a sfp module)

how can it be built like this there must be something you can do.

im trying to boot safemode (will not start)
I have tried go to singlemode (thought I could mount and delete config file)...cant go into single mode.
trying to do the same thing with "the old kernel" that you can choose at the startupscreen....

Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: palmekiller on August 20, 2023, 10:41:12 AM
FIXED NOW.
BIOS UPDATE DID THE TRICK.

Title: Re: DEC3850 crashed - have problems reinstalling.
Post by: newsense on August 20, 2023, 03:57:30 PM
Interesting outcome, doesn't quite explain what happened but having the latest firmware is important