OPNsense Forum

English Forums => General Discussion => Topic started by: Aart.Jansen on August 02, 2023, 10:25:31 PM

Title: opnsense are crooks
Post by: Aart.Jansen on August 02, 2023, 10:25:31 PM
they refuse to refund an unwanted subscription, despite the lawx of the netherlands.
https://business.gov.nl/regulation/automatic-renewal-subscription/
Title: Re: opnsense are crooks
Post by: Patrick M. Hausen on August 02, 2023, 10:34:31 PM
This is the OPNsense community forum. Please take whatever you have to settle with Deciso Sales B.V. to them or your lawyer, if you are so inclined. Thank you.
Title: Re: opnsense are crooks
Post by: Aart.Jansen on August 03, 2023, 01:03:27 AM
the community should know of their business practises.
Title: Re: opnsense are crooks
Post by: slackadelic on August 03, 2023, 06:16:33 AM
There's more to the story than you're telling us I'm sure
Title: Re: opnsense are crooks
Post by: AdSchellevis on August 03, 2023, 09:11:39 AM
Hi,

Although we usually do not respond to individual cases, I can share that consumer law is not applicable here as a business purchase was made. Our subscriptions can be cancelled at any time, but not after they have been delivered, in which case costs have also been made on our end.

Best regards.

Ad
Title: Re: opnsense are crooks
Post by: sorano on August 03, 2023, 10:32:44 AM
Lol...

You call them crooks yet they deliver one of the best open source firewalls for free.

How about you keep better track on your subscriptions next time?
Title: Re: opnsense are crooks
Post by: franco on August 03, 2023, 10:48:20 AM
I'm allowing discussion but let's not be unfair or stray off-topic.


Cheers,
Franco