OPNsense Forum

English Forums => Hardware and Performance => Topic started by: joeyboon on August 07, 2022, 07:38:15 PM

Title: Possible hardware issue any suggestions?
Post by: joeyboon on August 07, 2022, 07:38:15 PM
Hi,

I'm currently experiencing (I think) some hardware issues. My machine freezes and is fine after a reboot. Since everything is frozen the only error messages I get are whats on screen when the machine dies (there is nothing in the logs.)

At first I thought it was the SSD, but SMART statistics look fine.

(https://forum.opnsense.org/index.php?action=dlattach;topic=29744.0;attach=23036;image)

Since I thought it could be the sata cable I replaced the sata cable and used a different connection on the motherboard. But the problem only seems to be getting worse. At first the machine only froze once a week, now I'm down to daily issues. These are the error messages from two different occasions:

(https://blog.joeyboon.nl/wp-content/uploads/sites/2/2022/08/Errors2-1024x768.jpeg)

(https://blog.joeyboon.nl/wp-content/uploads/sites/2/2022/08/Errors1-768x1024.jpeg)


The specs of my software and machine
Software version:
OPNsense 22.4.3_1-amd64
FreeBSD 13.0-STABLE
OpenSSL 1.1.1q 5 Jul 2022

Hardware:
Motherboard: Asrock Rack X470D4U
Processor: AMD Ryzen 5 3500X
RAM: Kingston KSM26ED8/16ME
SSD: Intel DC S3520 2,5" 480GB

All suggestions are welcome since I find the issue really hard to troubleshoot.

Title: Re: Possible hardware issue any suggestions?
Post by: jezza007 on August 08, 2022, 02:26:07 PM
Looking at the error message "vm_fault pager read error"
It is likely either an issue reading the hard disk or a kernel fault, i would start by eliminating any disk and config issue

Make sure you have a backup of your config

Did you install this with zfs_enable=YES ?
if so then test it with zfs_enable="NO" by editing /etc/rc.conf and reboot

Hope this helps

Title: Re: Possible hardware issue any suggestions?
Post by: joeyboon on August 09, 2022, 11:35:21 AM
Thanks for the suggestion. I installed with UFS. After talking to some friends I reinstalled with ZFS and replaced the UPS. Lets see if it was a power issue. If that does not work I'll check the power supply.
Title: Re: Possible hardware issue any suggestions?
Post by: joeyboon on August 19, 2022, 12:12:58 PM
Switching to ZFS did not help and the power supply seems fine when I monitor voltage levels. I ended up swapping the SSD, which up until now has worked! :) Hopefully that was the issue.