OPNsense Forum

English Forums => General Discussion => Topic started by: autone on December 04, 2021, 04:26:47 AM

Title: ETPro Telemetry edition difficulties
Post by: autone on December 04, 2021, 04:26:47 AM
I tried to order ETPRO telemetry edition from the shop but was declined with the following;

Your order has been declined due to inconsistencies in your application, within a couple of days we will manually inspect the order to see if the automated checks were correct.

I wonder what went wrong. Anyone else encountered this error?
Title: Re: ETPro Telemetry edition difficulties
Post by: franco on December 06, 2021, 09:24:05 AM
Hi,

We checked the order and manually approved it. You should be getting a token via mail within the next hour.


Cheers,
Franco
Title: Re: ETPro Telemetry edition difficulties
Post by: autone on December 06, 2021, 01:44:55 PM
Thanks! :D
Title: Re: ETPro Telemetry edition difficulties
Post by: autone on December 07, 2021, 09:21:33 AM
Quote from: franco on December 06, 2021, 09:24:05 AM
Hi,

We checked the order and manually approved it. You should be getting a token via mail within the next hour.


Cheers,
Franco

Hi Franco,

Unfortunately, I still haven't received an email with the token. I've also checked my spam folders.

Cheers!
Title: Re: ETPro Telemetry edition difficulties
Post by: ishkupi on July 22, 2023, 11:27:14 PM
Hi! I am having the same issue. Even though I've provided all the information correctly, I still get that I have submitted incorrect information. :o
I have tried to access the account, but it looks like for some countries in EU (at least) it does not work. So, is there any other way how to get ETPro?

Thanx in advance!