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English Forums => Hardware and Performance => Topic started by: vincentdenkspel on August 28, 2021, 10:38:35 PM

Title: quad port nic not seen
Post by: vincentdenkspel on August 28, 2021, 10:38:35 PM
Hi,

I'm trying to install opnsense on a hp t610 plus. If installed an 4P, 1Gb/s, NIC, PCI-e, LP, Intel Pro/1000 VT, Dell P/N in it. Unfortunately the nic is not recognized with autodetection while configuring the system.

Does anybody now what i'm doing wrong and have a suggestion for me ?
Do i need to change some bios settings ?

Thank you in advance.

Vincent
Title: Re: quad port nic not seen
Post by: bartjsmit on August 28, 2021, 10:59:24 PM
Hi Vincent, see if you can find the controller chipset that the card is using and compare it with the HCL: https://www.freebsd.org/releases/12.1R/hardware/

There's a bunch of Intel PRO gigabit cards on there, but not the VT. This may explain your findings.

Bart...
Title: Re: quad port nic not seen
Post by: vincentdenkspel on August 28, 2021, 11:18:57 PM
Hi Bart,

Thanks you for pointing me in the right direction.
My nic uses the intel  82575GB chipset. The 82575 is supported but not the 82575GB.
So i will need to buy other ones.
Thank you for your help.
Much appreciated.
Vincent
Title: Re: quad port nic not seen
Post by: vincentdenkspel on August 30, 2021, 11:03:34 PM
Hi,

I just had a chat with an intel support represenrtative.
According to him the chipset controllers 82575GB and 82575 are the same.
So according to the HCL my nic should work (driver em).
"The em(4) driver supports .......Intel Gigabit VT Quad Port Server Adapter (82575)"

Does anybody know what needs to be done to get this nic working ?

I want to mention that the green led on the card does flicker when a cable is connected.

Thank you for your time.

Vincent
Title: Re: quad port nic not seen
Post by: lilsense on August 31, 2021, 02:38:23 PM
Ask the intel rep for the Freebsd driver that works with it.
Title: Re: quad port nic not seen
Post by: bartjsmit on August 31, 2021, 03:07:03 PM
Quote from: vincentdenkspel on August 30, 2021, 11:03:34 PM
I want to mention that the green led on the card does flicker when a cable is connected.

Unfortunately that just means that there is (stand-by) power available to the NIC and that packets are on the wire - usually broadcasts.

Bart...
Title: Re: quad port nic not seen
Post by: cookiemonster on September 03, 2021, 11:29:59 PM
Any clues in dmesg?
If the device is not recognised it might have a Dell BIOS. em should find it though.
One thing you could do is see if a vanilla freebsd installation gets to see it.
Title: Re: quad port nic not seen
Post by: vincentdenkspel on September 07, 2021, 11:01:56 PM
Thank you all for your respoinses.
I could return the nic's and replaced them with Dell/Intel i350 nic's. These are seen without any issue.
Thank you all.
Since this is all new to me i'm not on the next face (configuring the firewall)