OPNsense Forum

English Forums => General Discussion => Topic started by: os914964619 on August 01, 2021, 07:36:55 PM

Title: Can't get SFP+ Ports working on the DEC850
Post by: os914964619 on August 01, 2021, 07:36:55 PM
I recently purchased a DEC850 from the Opnsense store. Everything has been going great except for one thing... The SFP+ ports don't seem to work (ax0 and ax1).

I am using a Ubiquiti UF-RJ45-10G (which is listed as supported on the DEC850 page). I tried it in a unifi switch and everything worked great. I put it into the SFP+ ports in the DEC850 and doing an ifconfig shows "status: no carrier".

I manually specified the link type with "ifconfig ax1 media 1000BASETX" but still no luck. Does anyone have any troubleshooting tips?

I'm using the same computer / NIC / cable that I used in the Unifi switch (which works) to eliminate any variables.
Title: Re: Can't get SFP+ Ports working on the DEC850
Post by: Patrick M. Hausen on August 01, 2021, 08:28:24 PM
Are they backward compatible with 1000BaseTX? They may not be ...
Title: Re: Can't get SFP+ Ports working on the DEC850
Post by: os914964619 on August 01, 2021, 09:24:32 PM
The Unifi transceiver is at least. To get it to work on the Unifi switch I just had to explicitly specify 1Gb on both sides instead of auto negotiate.

I was hoping to do the same thing when I plugged the transceiver into the DEC850, but have not been having luck.

Additionally, if I do "ifconfig -m ax1" It lists 1000BaseT as a supported media type.
Title: Re: Can't get SFP+ Ports working on the DEC850
Post by: Patrick M. Hausen on August 01, 2021, 09:46:30 PM
Quote from: os914964619 on August 01, 2021, 09:24:32 PM
Additionally, if I do "ifconfig -m ax1" It lists 1000BaseT as a supported media type.
That looks good. But if you bought from the OPNsense store why aren't you opening a ticket with Deciso but take this to a community forum where hardly anyone owns that precise piece of equipment?

Not intending to be rude, just raising awareness that this is not in any way an official OPNsense/Deciso support channel. We are all just users here and some of the developers like Franco are so kind to chime in if time permits.
Anyway if I had just bought a piece of equipment and it didn't behave as expected the absolute first thing would be to ring the seller. ;) Within an hour of encountering the problem the latest. I buy your stuff - you support it.

Kind regards,
Patrick
Title: Re: Can't get SFP+ Ports working on the DEC850
Post by: os914964619 on August 01, 2021, 09:58:26 PM
I appreciate that. I didn't realize that this wasn't the official channel for getting support. I will reach out to Deciso directly. Thanks again.
Title: Re: Can't get SFP+ Ports working on the DEC850
Post by: os914964619 on August 02, 2021, 12:05:05 PM
If anyone is curious, I reached out to Deciso and they said it wasn't considered a stable configuration. The solution (if I really want 1gbE) is to just use a 1gb SFP module. This isn't an issue for me since I was just testing the ports and eventually plan to put 10gbE into that SFP+ port in the future.